Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For employees working remotely or on the go who require access to a corporate phone network without being in a traditional office setting, a softphone application serves as an ideal solution. Inspired by the design of the Alcatel-Lucent 8068 Premium DeskPhone, the Alcatel-Lucent IP Desktop Softphone is a versatile software application that mimics the functionality of a standard business phone. Installation is quick and straightforward on various devices, including computers (both PC and Mac), tablets, and smartphones operating on iOS or Android. By simply connecting to the internet through a corporate virtual private network (VPN), users can seamlessly make and receive phone calls just like they would in a corporate environment. This application allows individuals to enjoy all the features typically found on their office desk phone, right from their computer, tablet, or smartphone. With the ability to connect to the corporate telephony network from virtually anywhere, users are empowered to make and receive calls as long as they have access to the company's IP network via VPN, be it through Ethernet, Wi-Fi, or 3G/4G cellular connections. This flexibility ensures that remote workers remain connected and productive no matter their location.
Description
PortaDialer is a white-label WebRTC softphone built for VoIP providers, cloud PBX operators, and communication service providers looking to launch branded apps without in-house development. It delivers fully branded, cross-platform clients for iOS, Android, and browser access (Web App), removing the need to build standalone applications from the ground up.
The solution plugs into any standard external SIP infrastructure and runs independently, with no dependency on other PortaOne products. Its feature set spans three areas: calling (HD voice and video, attended and blind transfers, call pull), messaging (in-app chat, group conversations, SMS), and account tools (voicemail access, presence status) — all available consistently across both mobile and web.
PortaDialer ties this together in a single interface for mobile and web, with sign-in options covering OTP, passwords, and auto-login links.
API Access
Has API
No
API Access
Has API
No
Integrations
EcholoN
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$890
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Alcatel-Lucent
Founded
2014
Country
France
Website
www.al-enterprise.com/en/products/applications/ip-desktop-softphone
Vendor Details
Company Name
PortaOne
Country
Canada
Website
www.portaone.com/telecom-products/porta-dialer-branded-softphone/
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
No
Fax Management
No