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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AlarmMaster Pro is a cloud-based service management platform for UK fire and security installers and maintainers, not a generic trades tool adapted after the fact. The platform handles job scheduling, planned and corrective maintenance, engineer dispatch, stock control, contract administration, and invoicing in one system. NSI, SSAIB, and BAFE compliance checklists and report templates are pre-loaded, giving certificated companies an audit trail for every job, every site, every engineer visit. The field engineer app works offline: checklists, pass/fail device inspections, service history, photos, and signatures captured on site and synced when connectivity returns. Contract billing automates on job completion, including automatic price rises. Sage and Xero integrations sync job data directly into accounts. Multi-tenant SaaS hosted on Microsoft Azure (UK South / West Europe), ISO 27001 certified. Built specifically for the fire and security vertical, by a team with 30+ years of industry experience. Book a demo on a live account.

Description

ServiceHelpHQ combines various functions such as scheduling, dispatching, quoting, invoicing, and customer messaging into a single cohesive platform. Its intelligent scheduling feature streamlines regular appointments, while the live-map dispatch board considers travel times and highlights any double-booking conflicts. Clients benefit from automated text notifications, the ability to request quotes through the web, and card payments via integrated Stripe. Additionally, a mobile interface allows field crews to log their hours, communicate with clients, and manage job checklists efficiently. Best of all, it’s free to begin using. With these features, ServiceHelpHQ aims to enhance overall operational efficiency for service businesses.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fortnox Yes 
Sage 200 Yes 
Sage 50 Yes 
Visma eAccounting Yes 
Xero Yes 

Integrations

Fortnox No 
Sage 200 No 
Sage 50 No 
Visma eAccounting No 
Xero No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$29/month
Free up to Up to 10 visits per month.
$29/month up to 100 visits, then additional per visit
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Asolvi

Founded

1988

Country

Norway

Website

www.alarmmaster.co.uk

Vendor Details

Company Name

ServiceHelpHQ

Founded

2026

Country

United States

Website

servicehelphq.com

Product Features

Security System Installer

Billing & Invoicing Yes 
Customer Management Yes 
Document Imaging No 
Inventory Management Yes 
Job Costing Yes 
Lead Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Work Order Management Yes 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

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