Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AlarmMaster Pro is a cloud-based service management platform for UK fire and security installers and maintainers, not a generic trades tool adapted after the fact.
The platform handles job scheduling, planned and corrective maintenance, engineer dispatch, stock control, contract administration, and invoicing in one system. NSI, SSAIB, and BAFE compliance checklists and report templates are pre-loaded, giving certificated companies an audit trail for every job, every site, every engineer visit.
The field engineer app works offline: checklists, pass/fail device inspections, service history, photos, and signatures captured on site and synced when connectivity returns. Contract billing automates on job completion, including automatic price rises. Sage and Xero integrations sync job data directly into accounts.
Multi-tenant SaaS hosted on Microsoft Azure (UK South / West Europe), ISO 27001 certified.
Built specifically for the fire and security vertical, by a team with 30+ years of industry experience.
Book a demo on a live account.
Description
ServiceHelpHQ combines various functions such as scheduling, dispatching, quoting, invoicing, and customer messaging into a single cohesive platform. Its intelligent scheduling feature streamlines regular appointments, while the live-map dispatch board considers travel times and highlights any double-booking conflicts. Clients benefit from automated text notifications, the ability to request quotes through the web, and card payments via integrated Stripe. Additionally, a mobile interface allows field crews to log their hours, communicate with clients, and manage job checklists efficiently. Best of all, it’s free to begin using. With these features, ServiceHelpHQ aims to enhance overall operational efficiency for service businesses.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Fortnox
Yes
Sage 200
Yes
Sage 50
Yes
Visma eAccounting
Yes
Xero
Yes
Integrations
Fortnox
No
Sage 200
No
Sage 50
No
Visma eAccounting
No
Xero
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$29/month
Free up to Up to 10 visits per month.
$29/month up to 100 visits, then additional per visit
$29/month up to 100 visits, then additional per visit
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Asolvi
Founded
1988
Country
Norway
Website
www.alarmmaster.co.uk
Vendor Details
Company Name
ServiceHelpHQ
Founded
2026
Country
United States
Website
servicehelphq.com
Product Features
Security System Installer
Billing & Invoicing
Yes
Customer Management
Yes
Document Imaging
No
Inventory Management
Yes
Job Costing
Yes
Lead Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Work Order Management
Yes
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes