Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AlarmMaster Pro is a cloud-based service management platform for UK fire and security installers and maintainers, not a generic trades tool adapted after the fact.
The platform handles job scheduling, planned and corrective maintenance, engineer dispatch, stock control, contract administration, and invoicing in one system. NSI, SSAIB, and BAFE compliance checklists and report templates are pre-loaded, giving certificated companies an audit trail for every job, every site, every engineer visit.
The field engineer app works offline: checklists, pass/fail device inspections, service history, photos, and signatures captured on site and synced when connectivity returns. Contract billing automates on job completion, including automatic price rises. Sage and Xero integrations sync job data directly into accounts.
Multi-tenant SaaS hosted on Microsoft Azure (UK South / West Europe), ISO 27001 certified.
Built specifically for the fire and security vertical, by a team with 30+ years of industry experience.
Book a demo on a live account.
Description
Developed by High 5 Software, Service Management Enterprise (SME) is an advanced service management software tailored for service-oriented businesses. This cloud-enabled platform is packed with features that provide a robust array of tools to assist in managing customers, maintenance tasks, employee schedules, inventory, and beyond. By utilizing this comprehensive solution, small and medium-sized service enterprises can efficiently oversee dispatch operations, work orders, routing, scheduling, and customer information, all conveniently located in a single centralized system. The integration of these capabilities significantly enhances operational efficiency and improves customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Fortnox
Yes
QuickBooks Online
No
Sage 200
Yes
Sage 50
Yes
Visma eAccounting
Yes
Xero
Yes
Integrations
Fortnox
No
QuickBooks Online
Yes
Sage 200
No
Sage 50
No
Visma eAccounting
No
Xero
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Asolvi
Founded
1988
Country
Norway
Website
www.alarmmaster.co.uk
Vendor Details
Company Name
High 5 Software
Founded
1989
Country
United States
Website
www.high5software.com
Product Features
Security System Installer
Billing & Invoicing
Yes
Customer Management
Yes
Document Imaging
No
Inventory Management
Yes
Job Costing
Yes
Lead Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Work Order Management
Yes
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
No
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Locksmith
Billing & Invoicing
No
CRM
No
Dispatch Management
No
GPS Tracking
No
Inventory Management
No
Mobile Access
No
Payment Processing
No
Scheduling
No
Work Order Management
No
Security System Installer
Billing & Invoicing
Yes
Customer Management
Yes
Document Imaging
Yes
Inventory Management
Yes
Job Costing
Yes
Lead Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No