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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AlarmMaster Pro is a cloud-based service management platform for UK fire and security installers and maintainers, not a generic trades tool adapted after the fact. The platform handles job scheduling, planned and corrective maintenance, engineer dispatch, stock control, contract administration, and invoicing in one system. NSI, SSAIB, and BAFE compliance checklists and report templates are pre-loaded, giving certificated companies an audit trail for every job, every site, every engineer visit. The field engineer app works offline: checklists, pass/fail device inspections, service history, photos, and signatures captured on site and synced when connectivity returns. Contract billing automates on job completion, including automatic price rises. Sage and Xero integrations sync job data directly into accounts. Multi-tenant SaaS hosted on Microsoft Azure (UK South / West Europe), ISO 27001 certified. Built specifically for the fire and security vertical, by a team with 30+ years of industry experience. Book a demo on a live account.

Description

Arez.io is a cloud-based Field Service Management (FSM) solution crafted to assist service-oriented companies in efficiently planning, overseeing, and enhancing their field operations using a unified platform. This innovative software allows businesses to schedule tasks, allocate engineers, monitor work in real time, and ensure compliance with regulations while minimizing administrative burdens. The system facilitates seamless communication between office personnel and mobile engineers via a web-based dashboard and an Android application, enabling field workers to receive job assignments, fill out digital forms, upload images, and update progress directly on-site. Notably, Arez is equipped to function offline, guaranteeing that work can continue uninterrupted even in regions with poor connectivity. In addition, Arez features integrated compliance and document management tools that assist organizations in digitally overseeing safety certificates, inspections, and audit requirements. With capabilities for comprehensive reporting, job costing, and performance tracking, teams are empowered to maintain optimal operational efficiency and enhance service delivery, ultimately leading to improved customer satisfaction. This holistic approach not only streamlines workflows but also fosters better decision-making across the organization.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Fortnox Yes 
Sage 200 Yes 
Sage 50 Yes 
Visma eAccounting Yes 
Xero Yes 

Integrations

Fortnox No 
Sage 200 No 
Sage 50 No 
Visma eAccounting No 
Xero No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Asolvi

Founded

1988

Country

Norway

Website

www.alarmmaster.co.uk

Vendor Details

Company Name

Arez.io

Website

arez.io

Product Features

Security System Installer

Billing & Invoicing Yes 
Customer Management Yes 
Document Imaging No 
Inventory Management Yes 
Job Costing Yes 
Lead Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Work Order Management Yes 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Alternatives

Alternatives

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