Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
We enhance the management of Cisco Collaboration across various applications, servers, and clusters by implementing a modern strategy that reduces the need for manual intervention. Our solution features a unified interface, offering a user-friendly, ready-to-use option that does not necessitate the purchase of extra modules and allows for a highly adaptable setup. Akkadian Provisioning Manager seamlessly integrates with all components of the Cisco Collaboration suite, including but not limited to CUCM, Unity Connection, Webex Meetings, Webex Teams, Jabber, and call center solutions like UCCX and Packaged-UCCE. For instance, UC Administrators or HelpDesk staff can efficiently onboard a new employee from a single screen, requiring minimal data entry without the hassle of logging into each individual Cisco application needed for that employee's deployment. By transforming what would typically be a 30-minute process into just 30 seconds, our clients typically experience a remarkable 90% reduction in time spent and a significant 50% decrease in associated costs, greatly enhancing overall productivity and resource allocation. This innovative approach not only saves time and money but also simplifies the user experience for both administrators and end-users alike.
Description
Variphy is the preferred analytics and management platform for Cisco Collaboration for over 1,500 public and private organizations, totaling more than 4 million phones in over 30 countries.
Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you.
Discover what’s possible with Variphy:
- Dashboards, UCCX Wallboards, & Widgets
- CUCM CDR Reporting & Call Analytics
- UCCX Reporting & Analytics
- Cisco CUBE CDR Reporting
- Variphy Cloud
- Remote Phone Control, Macros, & Broadcast
- Change Management & As-Built Reporting
- DN & DID Inventory Management
- Ninja Enhanced Consulting Services
We happily provide a fully functioning trial of Variphy Call Analytics. In as little as 20 minutes, you can be generating tailored reports on your CDR and CUCM data. Call Analytics can be installed on your preferred server and OS; or, to save some time, simply deploy our Linux OVA.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Unified Communications Manager
No
Cisco Unified Contact Center
No
Cisco Webex
No
Cisco Webex Calling
No
Microsoft Teams
No
OneLogin
Yes
Salesforce
Yes
ServiceNow
Yes
Zoom Phone
No
Integrations
Cisco Unified Communications Manager
Yes
Cisco Unified Contact Center
Yes
Cisco Webex
Yes
Cisco Webex Calling
Yes
Microsoft Teams
Yes
OneLogin
No
Salesforce
No
ServiceNow
No
Zoom Phone
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Akkadian Labs
Founded
2013
Country
United States
Website
www.akkadianlabs.com
Vendor Details
Company Name
Variphy
Founded
2004
Country
United States
Website
variphy.com
Product Features
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
Yes
Fax Management
No
File Sharing
No
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
No
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
Yes
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No