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Description
The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.
Description
Submitting a service request has reached new levels of simplicity. Forget about phone calls or the potential for miscommunication; you can effortlessly schedule a request or explore unique services offered throughout your stay. With Chambre, you have the option to make these requests through your mobile browser or via the in-room PC tablet that the hotel provides. The convenience of going mobile enhances your experience. You can manage lights, fans, air conditioning, and other appliances right from the in-room tablet or your own smartphone. The inclusion of our IR blaster transforms your mobile device into a remote control for all infrared devices in the room. Hotels can offer a wide range of features, including information about nearby attractions, shopping suggestions, taxi services, and various personalized services. Additionally, a chat feature facilitates communication between guests and staff, eliminating the need to ask for or carry traditional room keys, as your mobile device can serve as your key during your stay. This seamless integration of technology ensures a more enjoyable and hassle-free experience for every guest.
API Access
Has API
No
API Access
Has API
No
Integrations
ASI PMS
Yes
Cloudbeds
Yes
FLEXIPASS
Yes
Jonas Chorum
Yes
Knowcross
Yes
Maestro PMS
Yes
MyHMS
Yes
OpenHotel PMS
Yes
OwnerRez
Yes
Protel Cloud PMS
Yes
Integrations
ASI PMS
No
Cloudbeds
No
FLEXIPASS
No
Jonas Chorum
No
Knowcross
No
Maestro PMS
No
MyHMS
No
OpenHotel PMS
No
OwnerRez
No
Protel Cloud PMS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1 per room per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Akia
Founded
2018
Country
United States
Website
www.akia.com/solutions/guest-experience
Vendor Details
Company Name
Chambre
Founded
2002
Country
Ireland
Website
chambretec.com/guest/
