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support

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Description

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

Description

Digia Engage serves as an independent platform designed specifically for in-app engagement, catering to product and growth teams eager to create engagement experiences without the delays associated with app releases or engineering dependencies. Unlike conventional engagement solutions that simply attach to pre-existing app frameworks, Engage is designed as a Customer Engagement Platform (CEP) layer, featuring a lightweight SDK that operates in under 100 milliseconds and can be integrated in approximately 20 minutes. After integration, teams gain the ability to deploy and refine various engagement strategies such as nudges, in-app surveys, gamification elements like streaks and rewards, as well as campaigns triggered by specific user behaviors. Notable features include behavior-triggered campaigns that respond to events, user states, inactivity, and milestones, alongside in-app surveys that boast response rates exceeding 30% when actively used. The platform supports gamification strategies tailored for mobile consumer engagement, incorporating elements such as streaks and retention mechanics, and allows for the easy publication of in-app videos and story sequences without necessitating a new app release. Furthermore, the self-serve management capability empowers teams to grow from a single upsell initiative to over ten active campaigns, all without the need to queue developers for assistance. This versatility positions Digia Engage as an essential tool for teams looking to enhance user interaction effectively and efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mixpanel Yes 
ActiveScale Yes 
Adobe Analytics Yes 
Canopy Yes 
Customer.io Yes 
Google Analytics Yes 
Google Cloud Storage Yes 
Kubit Yes 
Microsoft Azure Yes 
MoEngage No 
Mok Yes 
Pandium Yes 
Purple Yes 
Salesforce Agentforce Marketing Yes 
Segment Yes 
Skypoint AI Platform Yes 
Tapcart Yes 
Tinyclues Yes 
Workers by Delos Yes 
Zapier Yes 

Integrations

Mixpanel Yes 
ActiveScale No 
Adobe Analytics No 
Canopy No 
Customer.io No 
Google Analytics No 
Google Cloud Storage No 
Kubit No 
Microsoft Azure No 
MoEngage Yes 
Mok No 
Pandium No 
Purple No 
Salesforce Agentforce Marketing No 
Segment No 
Skypoint AI Platform No 
Tapcart No 
Tinyclues No 
Workers by Delos No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

Book a Demo
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Airship

Founded

2009

Country

United States

Website

www.airship.com

Vendor Details

Company Name

Digia

Founded

2023

Country

India

Website

www.digia.tech/

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

Push Notifications

A/B Testing Yes 
Analytics Yes 
Campaign Segmentation Yes 
Contextual Targeting Yes 
Device Targeting No 
Expiry Notifications Yes 
Geo Targeting No 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content Yes 

Alternatives

Alternatives