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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Allow your customer service teams to manage account deletions, alter email addresses, process refunds, and more. Equip your customer success team with the ability to set up accounts for new clients. Ensure that the knowledge of how to execute that script you developed is not limited to just you. It’s important to have a system in place where critical actions receive approval from a manager or administrator before they are carried out. Streamline the process of generating daily reports and other recurring tasks without the hassle of managing cron jobs or Airflow. Initiate data backfills and other extended operations while receiving notifications upon their completion. Move past basic security measures by implementing thorough audit logs that track who performed each action, allowing you to remain informed and eliminate any uncertainty. Grant colleagues access as needed and enforce signoff for actions that involve sensitive information. Facilitate notifications, request approvals, and run operational scripts seamlessly within Slack. By doing so, you can ensure both security and efficiency in your operations. Implementing these practices not only enhances accountability but also fosters a collaborative work environment.

Description

Tickler stands out as the premier checklist application for Zendesk, relied upon by numerous teams to maintain clarity and consistency in their processes. It seamlessly integrates dependable and user-friendly checklists directly into your Zendesk tickets. Whether managing the onboarding of a new client, addressing a complex request, or simply ensuring that important steps are not overlooked, Tickler empowers your team to remain focused and organized without unnecessary deliberation. There's no longer a need to doubt what has been accomplished or to follow up with agents for progress updates. With Tickler, your checklists are not only transparent and actionable, but they also fit naturally into your team’s existing workflow, enhancing overall efficiency. This streamlined approach ensures that every team member is aligned and aware of their responsibilities, making collaboration more effective than ever.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Mailgun Yes 
MongoDB Yes 
MySQL Yes 
PostgreSQL Yes 
SendGrid Yes 
Zendesk No 

Integrations

Mailgun No 
MongoDB No 
MySQL No 
PostgreSQL No 
SendGrid No 
Zendesk Yes 

Pricing Details

$10 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

$1.95 per user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Airplane

Founded

2021

Country

United States

Website

www.airplane.dev/

Vendor Details

Company Name

Lovestock & Leaf

Founded

2009

Country

Australia

Website

www.lovestockleaf.com

Product Features

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics No 
Software Development No 
Source Control No 
Testing Management No 
Version Control No 
Web App Development No 

Product Features

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