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Description

Allow your customer service teams to manage account deletions, alter email addresses, process refunds, and more. Equip your customer success team with the ability to set up accounts for new clients. Ensure that the knowledge of how to execute that script you developed is not limited to just you. It’s important to have a system in place where critical actions receive approval from a manager or administrator before they are carried out. Streamline the process of generating daily reports and other recurring tasks without the hassle of managing cron jobs or Airflow. Initiate data backfills and other extended operations while receiving notifications upon their completion. Move past basic security measures by implementing thorough audit logs that track who performed each action, allowing you to remain informed and eliminate any uncertainty. Grant colleagues access as needed and enforce signoff for actions that involve sensitive information. Facilitate notifications, request approvals, and run operational scripts seamlessly within Slack. By doing so, you can ensure both security and efficiency in your operations. Implementing these practices not only enhances accountability but also fosters a collaborative work environment.

Description

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

MongoDB Yes 
Google Cloud Trace No 
Graylog No 
IBM Instana No 
IsDown No 
Jenkins No 
Jira No 
Jira Work Management No 
MySQL Yes 
New Relic No 
Observium No 
Okta No 
Runscope No 
Sentry No 
Site24x7 No 
Slack No 
Splunk Cloud Platform No 
Splunk Enterprise No 
Threat Stack No 
Zabbix No 

Integrations

MongoDB Yes 
Google Cloud Trace Yes 
Graylog Yes 
IBM Instana Yes 
IsDown Yes 
Jenkins Yes 
Jira Yes 
Jira Work Management Yes 
MySQL No 
New Relic Yes 
Observium Yes 
Okta Yes 
Runscope Yes 
Sentry Yes 
Site24x7 Yes 
Slack Yes 
Splunk Cloud Platform Yes 
Splunk Enterprise Yes 
Threat Stack Yes 
Zabbix Yes 

Pricing Details

$10 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

Free
Free for 10 users. Kindly check our pricing page for more information
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Airplane

Founded

2021

Country

United States

Website

www.airplane.dev/

Vendor Details

Company Name

Squadcast

Founded

2017

Country

United States

Website

www.squadcast.com/

Product Features

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics No 
Software Development No 
Source Control No 
Testing Management No 
Version Control No 
Web App Development No 

Product Features

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports No 

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications No 
Scenario Planning No 
Templates No 
Two-Way Communication No 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management No 
Task Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management No 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling Yes 
Task Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

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