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Average Ratings 6 Ratings

Total
ease
features
design
support

Description

Allow your customer service teams to manage account deletions, alter email addresses, process refunds, and more. Equip your customer success team with the ability to set up accounts for new clients. Ensure that the knowledge of how to execute that script you developed is not limited to just you. It’s important to have a system in place where critical actions receive approval from a manager or administrator before they are carried out. Streamline the process of generating daily reports and other recurring tasks without the hassle of managing cron jobs or Airflow. Initiate data backfills and other extended operations while receiving notifications upon their completion. Move past basic security measures by implementing thorough audit logs that track who performed each action, allowing you to remain informed and eliminate any uncertainty. Grant colleagues access as needed and enforce signoff for actions that involve sensitive information. Facilitate notifications, request approvals, and run operational scripts seamlessly within Slack. By doing so, you can ensure both security and efficiency in your operations. Implementing these practices not only enhances accountability but also fosters a collaborative work environment.

Description

Checkbox is an enterprise survey and feedback management platform built for research, customer experience, employee engagement, compliance, and other large-scale data collection programs. Its no-code survey builder allows teams to create questionnaires with advanced logic, custom branding, dynamic respondent profiles, and personalized experiences without relying on developers. Campaign management tools help organizations distribute surveys through email, SMS, WhatsApp, and other channels while tracking responses and managing outreach from a central system. Analytics and reporting features help teams evaluate collected feedback and turn survey data into actionable insights. Checkbox also provides APIs, webhooks, custom domains, and integration options for connecting survey workflows with existing business systems. Cloud customers can choose hosting in Australia, Canada, Europe, or the United States, while organizations with stricter infrastructure requirements can deploy Checkbox on their own servers. Enterprise security capabilities include SAML SSO, full audit logs, granular user permissions, configurable data-retention policies, Active Directory or LDAP integration, and control over domains and mail servers. The platform supports use cases across government, healthcare, financial services, legal, education, pharmaceuticals, market research, customer feedback, employee engagement, and compliance. Checkbox is intended for organizations that need secure, flexible survey infrastructure with unlimited-response options and greater control over branding, deployment, permissions, and data residency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Asana No 
HubSpot CRM No 
Mailchimp No 
Mailgun Yes 
Microsoft Teams No 
MongoDB Yes 
MySQL Yes 
PayPal No 
PostgreSQL Yes 
Salesforce No 
SendGrid Yes 
Shopify No 
Slack No 
Trello No 
Zapier No 
Zendesk No 

Integrations

Amazon Web Services (AWS) Yes 
Asana Yes 
HubSpot CRM Yes 
Mailchimp Yes 
Mailgun No 
Microsoft Teams Yes 
MongoDB No 
MySQL No 
PayPal Yes 
PostgreSQL No 
Salesforce Yes 
SendGrid No 
Shopify Yes 
Slack Yes 
Trello Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$10 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Airplane

Founded

2021

Country

United States

Website

www.airplane.dev/

Vendor Details

Company Name

Checkbox Survey

Founded

2002

Country

United States

Website

www.checkbox.com

Product Features

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics No 
Software Development No 
Source Control No 
Testing Management No 
Version Control No 
Web App Development No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

NPS

Online Form Builders

Artificial Intelligence No 
Assign Roles / Permissions No 
Collaboration Tools No 
Conversational Forms No 
Data Tables No 
Drag & Drop / No Code No 
Export to PDF No 
HIPAA Compliant No 
Import Existing Forms No 
Mobile Forms No 
Offline Forms No 
Pre-made Templates No 
Quizzes / Questionnaires No 
Reporting / Data Visualization No 
Signup Forms No 
Surveys No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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