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Description
Aiello Task Management System Pro (TMS Pro) serves as an all-encompassing platform that optimizes task management and communication among various hotel departments. Tailored specifically for the hospitality sector, it consolidates guest inquiries, housekeeping responsibilities, and maintenance tasks into one unified digital interface, thus removing the need for paper processes and minimizing instances of miscommunication. By providing real-time updates and management dashboards, it allows staff to monitor, delegate, and complete tasks with increased effectiveness.
In addition to boosting operational efficiency, TMS Pro significantly improves the guest experience by facilitating quicker response times and aligning with sustainability goals. This innovative system not only helps hotels raise their service quality but also enables informed decision-making for the smooth execution of daily operations, ultimately fostering a more cohesive environment for both staff and guests alike.
Description
IQtrac provides a comprehensive solution for enhancing operations management, covering aspects such as maintenance, housekeeping, and guest requests. By utilizing IQtrac, hotels can efficiently oversee their operations, ultimately leading to outstanding guest experiences while maintaining the property in excellent condition. The platform's asset management features help prolong the lifespan of hotel assets. With its service optimization system, managing and tracking guest requests becomes seamless. IQtrac acts as a centralized hub for all maintenance requirements of your property. It also enhances the productivity of your cleaning staff, ensuring that your establishment remains spotless. Additionally, it keeps you informed about low inventory levels and identifies which suppliers to contact for replenishment. Regular inspections can be conducted to guarantee compliance with brand and safety standards. The system also aids in tracking lost and found items and managing associated contact information. You can easily identify high-performing employees and those who may benefit from further training. Ultimately, IQtrac equips you with the essential data to maintain operational efficiency while continuously improving the guest experience. With such a powerful tool at your disposal, managing hotel operations becomes more effective and streamlined than ever before.
API Access
Has API
No
API Access
Has API
No
Integrations
OPERA Cloud PMS
No
Pricing Details
Pricing varies.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aiello
Founded
2018
Country
Taiwan
Website
aiello.ai/
Vendor Details
Company Name
IQware
Founded
2016
Country
United States
Website
iqwareinc.com/products/asset-and-guest-management/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
Yes
Employee Management
Yes
Extended Stay
No
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Lost and Found
Access Control
No
Automatic Matching
No
Category Management
No
Claims Management
No
Cross-Database Search
Yes
Document Management
No
Historical Reporting
No
Image Recognition
No
Inventory Management
Yes
Self Service Portal
Yes
Shipping Management
No
Unclaimed Items Management
Yes
