Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aiello GuestWeb serves as a mobile AI concierge that delivers hospitality services straight to guests' smartphones. Guests can access it immediately through a QR code, eliminating the need for app downloads, and enjoy round-the-clock access to various services, information, and booking options via a user-friendly web interface. With support for over 58 languages, GuestWeb facilitates seamless interactions, minimizing the need for front desk inquiries while boosting revenue through easy reservations for dining, spa services, and more.
For hotel operators, it transforms outdated printed directories into an interactive digital solution, providing the ability to make real-time updates and significantly lower printing costs. Fully customizable and seamlessly integrated with existing hotel systems, GuestWeb not only enhances guest engagement but also promotes modern and sustainable business practices in the hospitality industry. This innovative approach ensures that both guests and hoteliers benefit from a more efficient and enjoyable experience.
Description
Incorporate comprehensive details regarding your services and amenities into the Digital Guest Directory while setting up the necessary Booking Systems. Tailor your Guest App to reflect your brand's identity, ensuring it aligns with your unique aesthetic. With these adjustments, your app will be ready for guests to utilize seamlessly. Respond to guest inquiries, send timely direct messages to keep them informed, and analyze data to enhance decision-making in your hotel operations. Equip them with an intuitive app that offers real-time information, allowing them to effortlessly manage their needs throughout their stay, all from their personal smartphones without the hassle of downloads. Streamline the handling of guest requests and monitor the progress of each task in real-time using your staff's smartphones as well. Additionally, communicate directly with your clients to update them on the status of their requests, fostering a more engaging and responsive experience. This integrated approach not only improves operational efficiency but also enhances guest satisfaction, making their stay more enjoyable.
API Access
Has API
No
API Access
Has API
No
Integrations
Hotelinking
No
Pricing Details
Pricing varies
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aiello
Founded
2018
Country
Taiwan
Website
aiello.ai/
Vendor Details
Company Name
Stay App
Founded
2012
Country
Spain
Website
stay-app.com
Product Features
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes