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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aiello GuestWeb serves as a mobile AI concierge that delivers hospitality services straight to guests' smartphones. Guests can access it immediately through a QR code, eliminating the need for app downloads, and enjoy round-the-clock access to various services, information, and booking options via a user-friendly web interface. With support for over 58 languages, GuestWeb facilitates seamless interactions, minimizing the need for front desk inquiries while boosting revenue through easy reservations for dining, spa services, and more. For hotel operators, it transforms outdated printed directories into an interactive digital solution, providing the ability to make real-time updates and significantly lower printing costs. Fully customizable and seamlessly integrated with existing hotel systems, GuestWeb not only enhances guest engagement but also promotes modern and sustainable business practices in the hospitality industry. This innovative approach ensures that both guests and hoteliers benefit from a more efficient and enjoyable experience.

Description

Hotelinking represents the pioneering suite of tools that is entirely contactless for the hospitality industry, aimed at transforming the guest experience into a digital format. Among its offerings is AutoCheckin, an innovative online check-in system that empowers guests to register remotely from any device they choose. This fully automated process eliminates the need for interaction with reception staff, allowing guests to scan their passports, sign necessary documents, settle bills, choose rooms, and complete check-out—all without requiring an app download. It efficiently supports travelers with bookings from various sources, including direct websites, tour operators, and online travel agencies, thereby significantly lightening the workload at the front desk. Moreover, Hotelinking's Captive WiFi Portal collects valuable data that helps hotels stay in continuous communication with their guests and better understand their preferences. By utilizing automated features, hotels can streamline thousands of reservations, enhance their branding efforts, boost guest satisfaction, and elevate their online reputation. As a result, Hotelinking not only transforms operational efficiency but also fosters a deeper connection between hotels and their guests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adyen No 
Apple Pay No 
Aruba Cloud No 
Avalon No 
CCR1016-12G No 
Cendyn Booking Engine No 
Cloudbeds No 
Google Pay No 
Impala No 
M3 No 
MasterYield No 
Nuclias No 
OPERA Cloud PMS No 
STAY No 
Salesforce No 
Stripe No 
UniFi WiFi No 
WeChat Pay No 
Winhotel No 
YieldPlanet No 

Integrations

Adyen Yes 
Apple Pay Yes 
Aruba Cloud Yes 
Avalon Yes 
CCR1016-12G Yes 
Cendyn Booking Engine Yes 
Cloudbeds Yes 
Google Pay Yes 
Impala Yes 
M3 Yes 
MasterYield Yes 
Nuclias Yes 
OPERA Cloud PMS Yes 
STAY Yes 
Salesforce Yes 
Stripe Yes 
UniFi WiFi Yes 
WeChat Pay Yes 
Winhotel Yes 
YieldPlanet Yes 

Pricing Details

Pricing varies
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aiello

Founded

2018

Country

Taiwan

Website

aiello.ai/

Vendor Details

Company Name

Hotelinking

Founded

2016

Country

Spain

Website

www.hotelinking.com

Product Features

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