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Description
Aiello GuestWeb serves as a mobile AI concierge that delivers hospitality services straight to guests' smartphones. Guests can access it immediately through a QR code, eliminating the need for app downloads, and enjoy round-the-clock access to various services, information, and booking options via a user-friendly web interface. With support for over 58 languages, GuestWeb facilitates seamless interactions, minimizing the need for front desk inquiries while boosting revenue through easy reservations for dining, spa services, and more.
For hotel operators, it transforms outdated printed directories into an interactive digital solution, providing the ability to make real-time updates and significantly lower printing costs. Fully customizable and seamlessly integrated with existing hotel systems, GuestWeb not only enhances guest engagement but also promotes modern and sustainable business practices in the hospitality industry. This innovative approach ensures that both guests and hoteliers benefit from a more efficient and enjoyable experience.
Description
Hotel tablets serve as multifunctional interactive devices within guest rooms, enabling visitors to connect with hotel services, make purchases, order food, report issues, and manage their room settings. By integrating various devices such as phones, TV remotes, clocks, and smart controls into a single unit, these tablets enhance the overall in-room experience with additional engaging features. Transform each guest room into an inviting space for exploration, providing curated city guides that empower guests to navigate their surroundings with ease. With real-time communication options, guests can find themselves well-informed upon entering their accommodations. Additionally, these devices can facilitate event communications through in-room broadcasts, transforming guest spaces into vibrant hubs of information. The cost-saving feature that allows guests to decline housekeeping services or choose preferred cleaning times adds convenience to their stay. Furthermore, properties can effortlessly showcase upcoming events, promotions, and amenities directly to guests, ensuring they have all the information they need at their fingertips. This innovative approach not only elevates guest satisfaction but also fosters a deeper connection between guests and the hotel experience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Pricing varies
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aiello
Founded
2018
Country
Taiwan
Website
aiello.ai/
Vendor Details
Company Name
The Hotel Communication Network
Founded
2008
Country
Canada
Website
hcn-inc.com
