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Description
Aiello GuestWeb serves as a mobile AI concierge that delivers hospitality services straight to guests' smartphones. Guests can access it immediately through a QR code, eliminating the need for app downloads, and enjoy round-the-clock access to various services, information, and booking options via a user-friendly web interface. With support for over 58 languages, GuestWeb facilitates seamless interactions, minimizing the need for front desk inquiries while boosting revenue through easy reservations for dining, spa services, and more.
For hotel operators, it transforms outdated printed directories into an interactive digital solution, providing the ability to make real-time updates and significantly lower printing costs. Fully customizable and seamlessly integrated with existing hotel systems, GuestWeb not only enhances guest engagement but also promotes modern and sustainable business practices in the hospitality industry. This innovative approach ensures that both guests and hoteliers benefit from a more efficient and enjoyable experience.
Description
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Pricing varies
Free Trial
Yes
Free Version
No
Pricing Details
€99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aiello
Founded
2018
Country
Taiwan
Website
aiello.ai/
Vendor Details
Company Name
GuestService
Country
United Kingdom
Website
guestservice.net
Product Features
Product Features
Menu
Color-Coding / Upselling Tools
No
Digital Signage / Menu Boards
No
Kiosk Menus
No
Menu Design Tools
No
Menu Item Management
No
POS Integration
No
Pre-Made Menu Templates
No
Printed/Paper Menus
No
QR Code Menus
No
Tablet Menus
No
