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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Aiello AI Call Agent is an intelligent voice solution driven by artificial intelligence that serves as a sophisticated frontline assistant to enhance customer interactions. Utilizing cutting-edge natural language processing and extensive language models, it facilitates fluid, human-like conversations with callers in various languages, including English, Chinese, Japanese, Bahasa Indonesia, and Korean. Its automatic language detection feature guarantees that routine queries are managed swiftly, accurately, and with professionalism. In addition to addressing common questions, the platform effortlessly integrates with current telephony and task management systems to transcribe conversations, automate the creation of tickets, and forward complex issues to human agents when necessary. Furthermore, the AI Call Agent is capable of assisting customers in completing, changing, or canceling restaurant reservations. This versatile, hardware-free solution not only minimizes repetitive tasks for your team but also enhances both customer engagement and operational productivity, ultimately creating a more efficient workflow for businesses. This innovation represents a significant step forward in the evolution of customer service technology.

Description

Our offerings are tailored to meet the specifications of various industries and the specific needs of numerous clients. With a robust experience spanning over three decades, Synergix Technologies delivers comprehensive, customizable ERP Solution Suites that are meticulously crafted for your sector, encompassing all facets of your organizational processes. Our ERP software can be accessed via a cloud-based platform, allowing users to connect to the database anytime and from anywhere using a web browser or mobile application. To accommodate diverse user needs, our ERP systems provide multilingual support, including English, Simplified Chinese, Vietnamese, Bahasa Indonesia, Thai, and more. Acknowledging the importance of customization in ERP system deployments, our Synergix team comprises skilled programmers, system analysts, and QA/QC specialists who are dedicated to helping your business realize its key objectives. This commitment ensures that we not only meet expectations but also empower organizations to thrive in their respective markets.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Infrasys POS Yes 

Integrations

Infrasys POS No 

Pricing Details

Pricing varies
Free Trial No 
Free Version No 

Pricing Details

$40,000
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Aiello

Founded

2018

Country

Taiwan

Website

aiello.ai/

Vendor Details

Company Name

Synergix Technologies

Founded

1990

Country

Singapore

Website

www.synergixtech.com

Product Features

Product Features

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM Yes 
Dashboard No 
Distribution Management Yes 
Enterprise Asset Management Yes 
Financial Management Yes 
HR Management Yes 
Inventory Management Yes 
Order Management Yes 
Project Management Yes 
Purchase Order Management Yes 
Purchasing No 
Reporting/Analytics Yes 
Sales Management Yes 
Supply Chain Management Yes 
Warehouse Management Yes 

Alternatives

Alternatives

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