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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Aiello AI Call Agent is an intelligent voice solution driven by artificial intelligence that serves as a sophisticated frontline assistant to enhance customer interactions. Utilizing cutting-edge natural language processing and extensive language models, it facilitates fluid, human-like conversations with callers in various languages, including English, Chinese, Japanese, Bahasa Indonesia, and Korean. Its automatic language detection feature guarantees that routine queries are managed swiftly, accurately, and with professionalism. In addition to addressing common questions, the platform effortlessly integrates with current telephony and task management systems to transcribe conversations, automate the creation of tickets, and forward complex issues to human agents when necessary. Furthermore, the AI Call Agent is capable of assisting customers in completing, changing, or canceling restaurant reservations. This versatile, hardware-free solution not only minimizes repetitive tasks for your team but also enhances both customer engagement and operational productivity, ultimately creating a more efficient workflow for businesses. This innovation represents a significant step forward in the evolution of customer service technology.

Description

Pulastya AI serves as an intelligent calling assistant designed to assist companies in automating their interactions with customers, managing follow-ups, and executing outreach initiatives. By streamlining the connection process with clients, it allows teams to handle calls more effectively while minimizing the necessity for monotonous manual dialing. Furthermore, the platform gathers crucial data from calls, including customer feedback, lead information, transcripts, and summaries. With round-the-clock communication support and valuable analytics, Pulastya AI enhances customer engagement, boosts sales efficiency, and optimizes overall communication processes for businesses. This innovative solution ultimately empowers teams to focus on strategic initiatives rather than routine tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Infrasys POS Yes 

Integrations

Infrasys POS No 

Pricing Details

Pricing varies
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aiello

Founded

2018

Country

Taiwan

Website

aiello.ai/

Vendor Details

Company Name

Pulastya AI

Founded

2015

Country

United States

Website

sdlccorp.com/products/pulastya-ai/

Product Features

Product Features

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