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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Aiello AI Call Agent is an intelligent voice solution driven by artificial intelligence that serves as a sophisticated frontline assistant to enhance customer interactions. Utilizing cutting-edge natural language processing and extensive language models, it facilitates fluid, human-like conversations with callers in various languages, including English, Chinese, Japanese, Bahasa Indonesia, and Korean. Its automatic language detection feature guarantees that routine queries are managed swiftly, accurately, and with professionalism. In addition to addressing common questions, the platform effortlessly integrates with current telephony and task management systems to transcribe conversations, automate the creation of tickets, and forward complex issues to human agents when necessary. Furthermore, the AI Call Agent is capable of assisting customers in completing, changing, or canceling restaurant reservations. This versatile, hardware-free solution not only minimizes repetitive tasks for your team but also enhances both customer engagement and operational productivity, ultimately creating a more efficient workflow for businesses. This innovation represents a significant step forward in the evolution of customer service technology.

Description

Callswain AI is a software-as-a-service platform designed to provide industry-specific AI voice agents capable of autonomously making and receiving phone calls based on predefined guidelines and uploaded knowledge bases, allowing them to adapt their behavior without requiring extensive development. Notable Features Include: • Lead Verification Agent: Validates leads and gathers missing information through API, web forms, or Excel uploads. • Customer Support Agent: Manages Tier-1 support inquiries and maintains a searchable database of recorded issues for easy access. • Receptionist Agent: Responds to calls, directs inquiries, and schedules appointments within customizable time slots. • Hotel Booking Agent: Manages inquiries, confirmations, reminders, cancellations, and maintains internal room calendars for efficient booking. • Voice and Call Intelligence: Provides custom voice cloning, records calls, generates summaries, offers key insights, and maintains detailed call logs for comprehensive analysis. Additionally, Callswain AI ensures a seamless experience by continuously updating its knowledge base to improve agent performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Infrasys POS Yes 

Integrations

Infrasys POS No 

Pricing Details

Pricing varies
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aiello

Founded

2018

Country

Taiwan

Website

aiello.ai/

Vendor Details

Company Name

Betopia Limited

Founded

2025

Country

Bangladesh

Website

callswainai.com

Product Features

Product Features

Alternatives

Alternatives

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TIN Tech Group