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Description

AiSensy offers a comprehensive WhatsApp Engagement Suite that leverages the Official WhatsApp Business APIs, catering to a variety of sectors including Education, D2C & Ecommerce, Real Estate, Marketing, Finance & Banking, Retail, Travel, Media, Events, and Trade Fairs, among others. The platform serves clients in more than nine countries such as the UK, India, Singapore, Brazil, Mexico, the USA, UAE, Poland, and Colombia. With AiSensy’s suite, users can send broadcast messages to an unlimited number of recipients, automate notifications through various integrations, facilitate live chats across multiple devices, and deploy WhatsApp chatbots to enhance customer service automation. This innovative solution not only streamlines communication but also optimizes customer engagement across diverse industries.

Description

Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams. It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents. Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities. Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks. The platform also features API Integration Partner and Agency Partner programs to enhance usability. Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Facebook No 
Flabs Yes 
Fyno Yes 
Google Ads No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kylas Yes 
LeadSquared Yes 
LifeLinkr Yes 
OpenCart Yes 
Razorpay Yes 
Salesforce Yes 
TikTok No 
Typof Yes 
Vitrify IVF Software Yes 
Zapier Yes 
Zoho CRM Yes 

Integrations

Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Facebook Yes 
Flabs No 
Fyno No 
Google Ads Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Kylas No 
LeadSquared No 
LifeLinkr No 
OpenCart No 
Razorpay No 
Salesforce No 
TikTok Yes 
Typof No 
Vitrify IVF Software No 
Zapier No 
Zoho CRM No 

Pricing Details

$20 per month
Free Trial Yes 
Free Version No 

Pricing Details

$12.49/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AiSensy

Founded

2020

Country

India

Website

m.aisensy.com

Vendor Details

Company Name

ChakraHQ

Founded

2019

Country

India

Website

chakrahq.com

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

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