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Average Ratings 0 Ratings
Description
AiChatSale is a digital sales assistant platform designed for businesses aiming to respond to visitor inquiries, assess leads, and transfer discussions to human representatives. The implementation process outlined by Pandawm involves selecting vetted information regarding the company, products, and services, determining which queries the assistant can address, and identifying topics that require human oversight. Through qualification flows, the service gathers information such as the visitor's market, type of company, specific use case, existing systems, urgency level, and preferred method of contact. It also establishes rules for lead routing and provides summaries for hand-offs. The integration with CRM systems, messaging platforms, and notification services is contingent upon mutually agreed technical requirements and permissions. While AiChatSale is designed to enhance the effectiveness of sales teams, it is not meant to replace human staff or make final business decisions. Additionally, the vendor emphasizes that AI-generated responses can sometimes lack completeness or accuracy, and their availability may vary based on hosting environments, connected services, and the capabilities of model providers. Ultimately, the service aims to facilitate smoother interactions and improve the overall sales process for organizations.
Description
thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Claude
No
Gemini
No
Groq
No
OpenAI
No
PrestaShop
No
WordPress
No
Integrations
Claude
Yes
Gemini
Yes
Groq
Yes
OpenAI
Yes
PrestaShop
Yes
WordPress
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PandaWM
Founded
2019
Country
Hong Kong
Website
www.pandawm.com
Vendor Details
Company Name
La Luce
Founded
2013
Country
Czech Republic
Website
www.thatchat.ai/en/
Product Features
Product Features
Alternatives
Alternatives
No Alternatives