Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sell More in More Places But you can only manage one.
Mobile POS, Retail POS, Phone Sales, eBay, Amazon FBA, Walmart, QuickBooks, EDI. ShipStation. BigCommerce. Magento. Shopify. WooCommerce. DispatchTrack, SPSCommerce, CommerceHub, Zapier. Avalara. TaxCloud.
Description
Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Amazon
Yes
BigCommerce
Yes
Shopify
Yes
WooCommerce
Yes
eBay
Yes
Axis LMS
Yes
DispatchTrack
Yes
Gmail
No
Linnworks
No
NetSuite
Yes
Integrations
Amazon
Yes
BigCommerce
Yes
Shopify
Yes
WooCommerce
Yes
eBay
Yes
Axis LMS
No
DispatchTrack
No
Gmail
Yes
Linnworks
Yes
NetSuite
No
Pricing Details
$99 per month
Premier, Enterprise, Global Enterprise Editions starting at $99, $199, $299 per month respectively.
Free Trial
Yes
Free Version
No
Pricing Details
$33 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Agiliron
Founded
2007
Country
United States
Website
www.agiliron.com
Vendor Details
Company Name
Replyco
Founded
2019
Country
United Kingdom
Website
replyco.com
Product Features
Business Management
Billing & Invoicing
Yes
CRM
Yes
Employee Management
No
Financial Management
No
Inventory Management
Yes
Marketing Management
No
Order Management
Yes
Point of Sale (POS)
Yes
Project Management
No
Purchasing
Yes
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
Yes
Channel Management
Campaign Management
No
Channel Analytics
Yes
Incentive Management
No
Inventory Control
Yes
Lead Management
Yes
Opportunity Management
No
Order Management
Yes
Partner Management
No
Product Management
Yes
Reseller Management
No
CPG
Customer Management
Yes
Electronic Data Interchange
Yes
Financial Accounting
No
Forecast / Demand Planning
Yes
Inventory Management
Yes
Lot Tracking
Yes
Pricing Management
Yes
Shopper Marketing
No
Trade Promotion
No
Distribution
Barcoding / RFID
Yes
Import / Export Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Returns Management
Yes
Sales Forecasting
Yes
Shipping Management
Yes
Warehouse Management
Yes
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
Yes
Loyalty Program
Yes
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
Yes
Returns Management
Yes
Reviews Management
Yes
SEO Management
No
Shopping Cart
Yes
Templates
Yes
ERP
Accounting Integration
Yes
Accounting Management
No
CRM
Yes
Dashboard
Yes
Distribution Management
Yes
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
Yes
Order Management
Yes
Project Management
No
Purchase Order Management
Yes
Purchasing
Yes
Reporting/Analytics
Yes
Sales Management
Yes
Supply Chain Management
Yes
Warehouse Management
Yes
Inventory Control
Allocation
Yes
Barcoding
Yes
Cost Tracking
Yes
Forecasting
Yes
Item Management
Yes
Order Management
Yes
Procurement Management
Yes
Reorder Management
Yes
SKU / UPC Codes
Yes
Serial Number Tracking
Yes
Supplier Management
Yes
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
Yes
Forecasting
Yes
Inventory Optimization
Yes
Kitting
Yes
Manufacturing Inventory Management
Yes
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
Yes
Loyalty Program
Yes
Mail Order
Yes
Merchandise Management
Yes
Multi-Location
Yes
Order Management
Yes
Purchase Order Management
Yes
Reporting/Analytics
Yes
Returns Management
Yes
eCommerce
Yes
Shopping Cart
Abandoned Cart Saver
No
Catalog Management
Yes
Credit Card Processing
Yes
Discount / Coupon Management
Yes
Inventory Control
Yes
Product Configurator
Yes
Product Ratings / Reviews
Yes
Refund Management
Yes
Returns Management
Yes
Shipping Management
Yes
Tax Management
No
Warehouse Management
3PL Management
Yes
Barcoding / RFID
Yes
Category Customization
Yes
Channel Management
Yes
Demand Planning
Yes
Inventory Management
Yes
Location Control
Yes
Order Management
Yes
Purchasing
Yes
Quality Control
No
Receiving / Putaway Management
Yes
Returns Management
Yes
Shipping Management
Yes
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
Yes
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes