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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transition to Office 365, Azure, or Dynamics 365 with the assurance of a distinguished Microsoft Gold Partner that has successfully migrated over 2 million accounts. Safeguard your organization and sensitive data using Microsoft 365, which includes the Enterprise Mobility + Security suite. Enable your team to fully leverage the capabilities of Microsoft Teams and SharePoint Online. Revolutionize your approach to endpoint support with Windows 10 managed through Microsoft 365. Collaborate with Microsoft specialists to ensure adherence to state, local, federal, and international compliance, security, and privacy standards. Move past merely using Microsoft 365 as a substitute for email and file storage. Streamline essential business operations with the integration of Teams, SharePoint, Power Platform, and Azure PaaS. Implement technological advancements that enhance your customers' experiences while providing proactive support and empowering end users. With these tools in place, everything operates seamlessly! Additionally, your organization will benefit from continuous innovation and improvement in workflows.

Description

Most tasks involving operations, support, and troubleshooting carried out by Microsoft staff and their sub-processors typically do not necessitate access to customer data. In those infrequent instances where such access becomes necessary, Customer Lockbox for Microsoft Azure offers a system through which customers can evaluate and either approve or deny requests for access to their data. This feature is particularly utilized when a Microsoft engineer requires access to customer data, either due to a support ticket initiated by the customer or a problem detected by Microsoft itself. Activity logs serve to document Customer Lockbox interactions, which can be accessed in the Azure portal by selecting Activity Logs, allowing for a review of auditing information linked to these requests. Users have the option to filter the logs to find specific actions. Furthermore, a new baseline control (3.13) has been introduced in the Azure Security Benchmark, addressing the relevance of Customer Lockbox. This enhancement enables customers to leverage the benchmark to assess the applicability of Customer Lockbox for their services effectively. By doing so, organizations can ensure they maintain a high standard of data security and compliance.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure Yes 
Azure AI Services No 
Azure API Management No 
Azure App Service No 
Azure Container Registry No 
Azure Data Factory No 
Azure Functions No 
Azure Kubernetes Service (AKS) No 
Azure Monitor No 
Azure SQL Database No 
Azure Synapse Analytics No 
Azure Virtual Machines No 
Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft Exchange Yes 
Microsoft OneDrive Yes 
Microsoft Power BI Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 

Integrations

Microsoft Azure Yes 
Azure AI Services Yes 
Azure API Management Yes 
Azure App Service Yes 
Azure Container Registry Yes 
Azure Data Factory Yes 
Azure Functions Yes 
Azure Kubernetes Service (AKS) Yes 
Azure Monitor Yes 
Azure SQL Database Yes 
Azure Synapse Analytics Yes 
Azure Virtual Machines Yes 
Microsoft 365 No 
Microsoft Entra ID No 
Microsoft Exchange No 
Microsoft OneDrive No 
Microsoft Power BI No 
Microsoft SharePoint No 
Microsoft Teams No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

AgileIT

Founded

2006

Country

United States

Website

www.agileit.com

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud Security

Antivirus No 
Application Security No 
Behavioral Analytics No 
Encryption No 
Endpoint Management No 
Incident Management No 
Intrusion Detection System No 
Threat Intelligence No 
Two-Factor Authentication No 
Vulnerability Management No 

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