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Description
Salesforce Agentforce 360 for Nonprofits is a comprehensive nonprofit management platform built to connect people, programs, and data. It integrates fundraising, marketing, volunteer management, and service delivery into one unified CRM environment. Organizations gain a complete view of every stakeholder interaction, improving engagement and relationship building. AI-powered capabilities streamline reporting, automate tasks, and generate actionable insights. Nonprofit Cloud helps teams collaborate more effectively across fundraising and program operations. Built-in grantmaking and volunteer management tools simplify coordination and tracking. The platform supports data-driven decision-making to maximize outcomes and transparency. Eligible nonprofits can access special pricing and community resources through the Power of Us program. Integration with Salesforce’s broader ecosystem enhances flexibility and scalability. Agentforce 360 helps nonprofits operate more efficiently while amplifying their mission impact.
Description
Salesforce Agentforce Media is a purpose-built media CRM designed to help media and entertainment companies modernize operations and increase revenue. It connects advertiser, subscriber, and audience data within one unified platform. With AI-powered insights from Agentforce, teams can optimize monetization strategies across digital and traditional channels. The platform simplifies complex media sales processes with integrated CPQ, order management, and campaign planning tools. Subscriber management capabilities support personalized engagement and lifecycle automation. An industry-specific data model ensures workflows are tailored to media business needs. Built-in automation reduces manual tasks and operational overhead. Integration with Marketing Cloud, Service Cloud, and Data 360 expands personalization and analytics capabilities. Media organizations can launch new offerings faster while maintaining a centralized view of customers and advertisers. Agentforce Media helps companies boost productivity and accelerate return on investment.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Bonterra DonorDrive
Yes
CharityWeb
Yes
ClickFunnels
Yes
CloudHub
No
Collate
Yes
Criteo Commerce Yield
No
Deskpro
Yes
LearningCart
Yes
Momentum
Yes
Integrations
Salesforce
Yes
Bonterra DonorDrive
No
CharityWeb
No
ClickFunnels
No
CloudHub
Yes
Collate
No
Criteo Commerce Yield
Yes
Deskpro
No
LearningCart
No
Momentum
No
Pricing Details
$36 per month
Free Trial
No
Free Version
Yes
Pricing Details
$325 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/nonprofit/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/media/cloud/
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
No
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Donation Management
Campaign Management
Yes
Donation Tracking
Yes
Donor Database
Yes
Event Management
No
Gift Management
No
Grant Management
No
In-Kind Donations
No
Matching Donations
No
Mobile Donations
No
Online Donations
No
Pledge Management
No
Receipts / Statements
No
Recurring Donations
No
Volunteer Management
No
Grant Management
Compliance Management
No
Contract Management
No
Grant Application Management
No
Grant Award Tracking
Yes
Grant Opportunity Search
No
Self-Registration
No
Nonprofit
Accounting
No
Committee Management
No
Donor Management
Yes
Dues Management
No
Event Management
Yes
Fundraising Management
Yes
Member Database
Yes
Membership Management
No
Social Media Management
Yes
Volunteer Management
No
Volunteer Management
Attendance Management
No
Calendar Management
No
Event Management
Yes
Group Management
No
Member Directory
No
Membership Management
No
Recognition Management
No
Registration Management
No
Scheduling
No
Self Service Portal
No
Training Management
No
Volunteer Profiles
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
