Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Salesforce Agentforce 360 for Manufacturing is a digital engagement platform tailored for manufacturers seeking smarter operations. It connects sales, service, operations, and partner data within a single AI-driven ecosystem. By centralizing customer and asset information, it eliminates silos across the value chain. The platform empowers teams with AI insights that improve forecasting, service delivery, and commercial planning. Manufacturers can automate processes such as warranty claims and case management. Real-time analytics provide visibility into performance and operational efficiency. Agentforce supports 24/7 service experiences for customers and distributors. The system strengthens partner engagement through better collaboration tools. Built on Salesforce’s AI CRM foundation, it ensures scalability and reliability. Agentforce 360 helps manufacturers increase ROI while enhancing productivity and customer satisfaction.

Description

iWarranty is a cutting-edge digital warranty management system that utilizes artificial intelligence to improve the post-purchase journey for manufacturers, retailers, and consumers alike. This platform encompasses a wide array of features, such as digital warranty registration using QR codes, automated processing of claims, management of repairs, and an eco-friendly customer relationship management system. Users benefit from real-time monitoring of product registrations, claims, repairs, and replacements, which provides critical insights into product effectiveness and consumer trends. By transitioning warranty processes to a digital format, iWarranty significantly minimizes both paper and electronic waste, supporting environmental sustainability initiatives. Additionally, it incorporates robust fraud prevention strategies to safeguard the legitimacy of warranty claims. The mobile app serves as an effective communication tool, fostering interaction among customers, manufacturers, and repair centers, which ultimately boosts customer satisfaction and strengthens brand loyalty. As a result, iWarranty not only simplifies warranty management but also contributes to a more sustainable and customer-focused future.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Collate Yes 
RenderDraw TakeOff Automation Yes 
Salesforce Rebate Management Yes 

Integrations

Collate No 
RenderDraw TakeOff Automation No 
Salesforce Rebate Management No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/manufacturing/

Vendor Details

Company Name

iWarranty

Founded

2019

Country

United Kingdom

Website

iwarranty.co

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Manufacturing

Accounting Integration No 
ERP No 
MES No 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management No 
Shipping Management No 

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

Alternatives

Alternatives

Evia WMS Reviews

Evia WMS

Evia Information Systems
Intelli Warranty Reviews

Intelli Warranty

Intellinet Systems