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Average Ratings 2 Ratings

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support

Description

Salesforce Agentforce 360 for Manufacturing is a digital engagement platform tailored for manufacturers seeking smarter operations. It connects sales, service, operations, and partner data within a single AI-driven ecosystem. By centralizing customer and asset information, it eliminates silos across the value chain. The platform empowers teams with AI insights that improve forecasting, service delivery, and commercial planning. Manufacturers can automate processes such as warranty claims and case management. Real-time analytics provide visibility into performance and operational efficiency. Agentforce supports 24/7 service experiences for customers and distributors. The system strengthens partner engagement through better collaboration tools. Built on Salesforce’s AI CRM foundation, it ensures scalability and reliability. Agentforce 360 helps manufacturers increase ROI while enhancing productivity and customer satisfaction.

Description

Manufacturing Test & Repair Data can be used to increase internal efficiency, reduce warranty claims, and improve supply chain collaboration. WATS is a Manufacturing Intelligence Solution for Electronics Manufacturers of all sizes, in the following industries: industrial electronics, consumer electronics and medical instrumentation. WATS allows you to access global data from both your sub-contracted and internal manufacturing. Any test or repair data format. It allows you to quickly identify the most common failures and issues across multiple dimensions. True First Pass Yield for products and factories, revisions and test stations, OEE/CPK, dashboards++ WATS offers detailed test and repair data analytics as well as customizable alarming capabilities, operator interfaces and detailed test asset maintenance management. It also features a centralized distribution mechanism that distributes properties such a test software, unit firmware and MAC addresses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Collate Yes 
Microsoft Power BI No 
RenderDraw TakeOff Automation Yes 
Salesforce Rebate Management Yes 
Tech Cloud ERP No 
TestStand No 

Integrations

Collate No 
Microsoft Power BI Yes 
RenderDraw TakeOff Automation No 
Salesforce Rebate Management No 
Tech Cloud ERP Yes 
TestStand Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€249 / month
30 users, and approximately 1000 test reports analyzed per month. Scalable up to millions of reports analyzed every month.
See options on https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwats.com%2Fpricing
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/manufacturing/

Vendor Details

Company Name

Virinco

Founded

1998

Country

Norway

Website

wats.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Manufacturing

Accounting Integration No 
ERP No 
MES No 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management No 
Shipping Management No 

Product Features

Data Management

Customer Data Yes 
Data Analysis Yes 
Data Capture Yes 
Data Integration Yes 
Data Migration Yes 
Data Quality Control Yes 
Data Security Yes 
Information Governance Yes 
Master Data Management Yes 
Match & Merge No 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management Yes 
Dispatch Management No 
Inventory Control Yes 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management No 

Manufacturing

Accounting Integration Yes 
ERP No 
MES Yes 
MRP No 
Maintenance Management Yes 
Purchase Order Management No 
Quality Management Yes 
Quotes/Estimates No 
Reporting/Analytics Yes 
Safety Management No 
Shipping Management No 

Manufacturing Intelligence

Aggregation Yes 
Analysis Yes 
Contextualization Yes 
KPIs Yes 
Propagation Yes 
Visualization Yes 

Quality Management

Audit Management No 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking Yes 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management Yes 
Risk Management No 
Supplier Quality Control Yes 
Training Management No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down Yes 
Email Reports No 
Financial Reports No 
Forecasting No 
Marketing Reports No 
OLAP Yes 
Report Export Yes 
Sales Reports No 
Scheduled / Automated Reports Yes 

SPC

Corrective Actions (CAPA) Yes 
Data Entry Yes 
Data Linking Yes 
Data Management Yes 
Excel Loader Yes 
Job Management No 
OPC Data Collection Yes 
Performance Metrics Yes 
Point-of-Production Analysis Yes 
Real Time Data Collection Yes 
Regulatory Compliance Yes 

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