Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Salesforce Agentforce 360 for Manufacturing is a digital engagement platform tailored for manufacturers seeking smarter operations. It connects sales, service, operations, and partner data within a single AI-driven ecosystem. By centralizing customer and asset information, it eliminates silos across the value chain. The platform empowers teams with AI insights that improve forecasting, service delivery, and commercial planning. Manufacturers can automate processes such as warranty claims and case management. Real-time analytics provide visibility into performance and operational efficiency. Agentforce supports 24/7 service experiences for customers and distributors. The system strengthens partner engagement through better collaboration tools. Built on Salesforce’s AI CRM foundation, it ensures scalability and reliability. Agentforce 360 helps manufacturers increase ROI while enhancing productivity and customer satisfaction.
Description
Salesforce Shield is an enterprise-grade security suite built to safeguard critical and sensitive data within Salesforce environments. It empowers organizations to proactively defend against internal misuse and external threats while maintaining compliance with evolving privacy regulations. Event Monitoring delivers deep operational insight by capturing over 50 types of system events, including logins, API calls, and report exports. Real-time alerts and transaction security policies help teams respond immediately to suspicious activity. Platform Encryption protects data at rest across fields, files, and attachments, while enabling companies to manage their own encryption keys. Field Audit Trail enhances governance by retaining long-term historical data changes for compliance and investigations. Data Detect scans Salesforce environments to uncover and classify sensitive information using intelligent pattern recognition. These capabilities provide a clear view of who accessed what data and when. Integrated tools like Security Center and Privacy Center further streamline governance and consent management. Salesforce Shield strengthens resilience, reduces risk exposure, and builds trust in AI-driven enterprise operations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Collate
Yes
RenderDraw TakeOff Automation
Yes
Salesforce
No
Salesforce Rebate Management
Yes
Integrations
Collate
No
RenderDraw TakeOff Automation
No
Salesforce
Yes
Salesforce Rebate Management
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/manufacturing/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/platform/shield/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Manufacturing
Accounting Integration
No
ERP
No
MES
No
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
No
Shipping Management
No
Product Features
Data Security
Alerts / Notifications
No
Antivirus/Malware Detection
No
At-Risk Analysis
No
Audits
No
Data Center Security
No
Data Classification
No
Data Discovery
No
Data Loss Prevention
No
Data Masking
No
Data-Centric Security
No
Database Security
No
Encryption
No
Identity / Access Management
No
Logging / Reporting
No
Mobile Data Security
No
Monitor Abnormalities
No
Policy Management
No
Secure Data Transport
No
Sensitive Data Compliance
No
Encryption
Central Policy Enforcement
No
Drag & Drop UI
No
Email Encryption
No
Encryption Key Management
No
Endpoint Encryption
No
File Compression
No
File Encryption
No
Full Disk Encryption
No
Public Key Cryptography
No
Tokenization / Data Masking
No