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Description
Salesforce Agentforce 360 for Manufacturing is a digital engagement platform tailored for manufacturers seeking smarter operations. It connects sales, service, operations, and partner data within a single AI-driven ecosystem. By centralizing customer and asset information, it eliminates silos across the value chain. The platform empowers teams with AI insights that improve forecasting, service delivery, and commercial planning. Manufacturers can automate processes such as warranty claims and case management. Real-time analytics provide visibility into performance and operational efficiency. Agentforce supports 24/7 service experiences for customers and distributors. The system strengthens partner engagement through better collaboration tools. Built on Salesforce’s AI CRM foundation, it ensures scalability and reliability. Agentforce 360 helps manufacturers increase ROI while enhancing productivity and customer satisfaction.
Description
Infor CloudSuite Industrial Enterprise serves as the essential technological foundation for transforming your business into a modern enterprise. It enhances performance and boosts efficiency in critical areas crucial to manufacturing organizations, including customer interactions, operational processes, and supply chain management. By streamlining productivity from administrative functions to production floors, it caters to both discrete and process manufacturers globally, whether deployed on-premises or in the cloud. With features ranging from advanced planning and material management to robust financial solutions, CloudSuite Industrial Enterprise provides manufacturers with a comprehensive package of tools necessary for their operations. This cloud-based service is engineered to simplify and automate intricate manufacturing workflows, making it an invaluable asset for companies seeking to thrive in a competitive landscape. Ultimately, the implementation of Infor CloudSuite Industrial Enterprise can lead to significant advancements in manufacturing efficiency and overall business performance.
API Access
Has API
No
API Access
Has API
No
Integrations
Bottomline Paymode
No
CSX eCommerce
No
Collate
Yes
Cyberquery
No
MarkMagic
No
Mingo
No
Phocas Software
No
Radley Data Collection
No
Radley EDI Solutions
No
Radley Manufacturing Solutions
No
Integrations
Bottomline Paymode
Yes
CSX eCommerce
Yes
Collate
No
Cyberquery
Yes
MarkMagic
Yes
Mingo
Yes
Phocas Software
Yes
Radley Data Collection
Yes
Radley EDI Solutions
Yes
Radley Manufacturing Solutions
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/manufacturing/
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/cloudsuite-industrial-enterprise
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Manufacturing
Accounting Integration
No
ERP
No
MES
No
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
No
Shipping Management
No
Product Features
ERP
Accounting Integration
Yes
Accounting Management
No
CRM
Yes
Dashboard
No
Distribution Management
Yes
Enterprise Asset Management
Yes
Financial Management
Yes
HR Management
Yes
Inventory Management
Yes
Order Management
Yes
Project Management
Yes
Purchase Order Management
Yes
Purchasing
No
Reporting/Analytics
Yes
Sales Management
No
Supply Chain Management
Yes
Warehouse Management
Yes
Manufacturing
Accounting Integration
Yes
ERP
Yes
MES
Yes
MRP
Yes
Maintenance Management
Yes
Purchase Order Management
Yes
Quality Management
Yes
Quotes/Estimates
Yes
Reporting/Analytics
Yes
Safety Management
Yes
Shipping Management
Yes
Manufacturing Execution
Document Management
Yes
Forecasting
Yes
Quality Control
Yes
Quote Management
Yes
Resource Management
Yes
Supplier Management
Yes
Supply Chain Management
Yes
Traceability
Yes
Production Scheduling
"What If" Scenarios
Yes
Automated Scheduling
Yes
Bottleneck Optimization
Yes
Capacity Planning
Yes
Constraint Scheduling
Yes
Job Scheduling
Yes
Material Planning
Yes
Priority-Based Scheduling
Yes
Quality Control
Yes
Supply Chain Management
Demand Planning
Yes
Electronic Data Interchange
Yes
Import / Export Management
No
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
No
Sales & Operations Planning
No
Shipping Management
Yes
Supplier Management
Yes
Transportation Management
Yes
Warehouse Management
Yes
