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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AgencyWeb® IWM is a cloud-based software solution designed to enhance the management of public safety personnel. It offers an Enterprise version featuring a comprehensive suite of tools, as well as an Enterprise Lite option that allows for incremental application integration. With its advanced infrastructure, AgencyWeb IWM elevates efficiency in public safety workforce management to unprecedented levels. The platform centralizes workforce operations, enabling the tracking of employee activities and providing detailed financial reports on service costs. It automates intricate scheduling requirements around the clock throughout the year, while meticulously monitoring the details of workforce efforts, including their location and associated costs. This system ensures that qualified staff are assigned accurately and compensated appropriately, effectively managing overtime expenses while maintaining necessary staffing levels. Additionally, it eliminates payroll inaccuracies stemming from manual processes, centralizes management of training and certifications, and facilitates the tracking of asset allocations and returns. Furthermore, AgencyWeb IWM promotes seamless data sharing with other systems, enhancing overall operational efficiency.

Description

Public safety organizations continuously produce a vast amount of data through their various activities, including arrests, reports, and citations. This data is systematically generated and stored within specialized public safety systems. By utilizing tools designed to transform users into proficient data collectors, managers, and analysts, these agencies can cultivate strategic insights that lead to innovative findings and support informed decision-making processes. Consequently, this enhances public safety services and contributes to the creation of safer communities. Public Safety Insights offers a comprehensive solution tailored for professionals in the field, consisting of three main components: Citizen Connect, Law Enforcement Explorer, and Law Enforcement Analytics. This integrated suite equips agencies with real-time data visualization tools and charts for internal analysis, actionable intelligence for optimal resource distribution and tactical operations, as well as mapped data sets that are accessible to citizens, ultimately promoting transparency and community engagement. As a result, these tools not only empower law enforcement but also encourage collaboration between agencies and the communities they serve.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

First Due No 
Responder360 No 

Integrations

First Due Yes 
Responder360 Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Orion Communications

Founded

1998

Country

United States

Website

www.orioncom.com/agencyweb-iwm-download-brochure

Vendor Details

Company Name

Tyler Technologies

Founded

1966

Country

United States

Website

www.tylertech.com/products/public-safety-insights

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Law Enforcement

Case Management No 
Certification Management Yes 
Court Management Yes 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching Yes 
Evidence Management Yes 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection No 
Performance Appraisal No 
Recruiting Management Yes 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

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