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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AgencyWeb® IWM is a cloud-based software solution designed to enhance the management of public safety personnel. It offers an Enterprise version featuring a comprehensive suite of tools, as well as an Enterprise Lite option that allows for incremental application integration. With its advanced infrastructure, AgencyWeb IWM elevates efficiency in public safety workforce management to unprecedented levels. The platform centralizes workforce operations, enabling the tracking of employee activities and providing detailed financial reports on service costs. It automates intricate scheduling requirements around the clock throughout the year, while meticulously monitoring the details of workforce efforts, including their location and associated costs. This system ensures that qualified staff are assigned accurately and compensated appropriately, effectively managing overtime expenses while maintaining necessary staffing levels. Additionally, it eliminates payroll inaccuracies stemming from manual processes, centralizes management of training and certifications, and facilitates the tracking of asset allocations and returns. Furthermore, AgencyWeb IWM promotes seamless data sharing with other systems, enhancing overall operational efficiency.

Description

Efficient access to vital information and streamlined workflows enables public safety organizations to operate more effectively. The Enterprise Public Safety solutions deliver reliable and secure data to dispatchers, field responders, sworn personnel, command teams, and civilian staff. Our offerings ensure adherence to both state and federal regulations for public safety agencies. By equipping command staff, dispatchers, and first responders with robust tools, we enhance their ability to react swiftly and protect lives. These solutions are designed to be both configurable and scalable, allowing each agency to tailor their resources to the specific demands of their community. The Enterprise CAD system is user-friendly and adeptly handles dispatching operations across multiple jurisdictions for law enforcement, fire departments, and EMS. Moreover, it is fully integrated with GIS mapping, mobile computing, records management, and the wider Enterprise Public Safety suite, providing essential information and communication that expedite emergency response. In summary, our solutions not only streamline operations but also empower agencies to meet the dynamic challenges of public safety effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

RTA Fleet Management No 

Integrations

RTA Fleet Management Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Orion Communications

Founded

1998

Country

United States

Website

www.orioncom.com/agencyweb-iwm-download-brochure

Vendor Details

Company Name

Tyler Technologies

Country

United States

Website

www.tylertech.com/products/enterprise-public-safety

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Law Enforcement

Case Management No 
Certification Management Yes 
Court Management Yes 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching Yes 
Evidence Management Yes 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection No 
Performance Appraisal No 
Recruiting Management Yes 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

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