Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AgencyWeb® IWM is a cloud-based software solution designed to enhance the management of public safety personnel. It offers an Enterprise version featuring a comprehensive suite of tools, as well as an Enterprise Lite option that allows for incremental application integration. With its advanced infrastructure, AgencyWeb IWM elevates efficiency in public safety workforce management to unprecedented levels. The platform centralizes workforce operations, enabling the tracking of employee activities and providing detailed financial reports on service costs. It automates intricate scheduling requirements around the clock throughout the year, while meticulously monitoring the details of workforce efforts, including their location and associated costs. This system ensures that qualified staff are assigned accurately and compensated appropriately, effectively managing overtime expenses while maintaining necessary staffing levels. Additionally, it eliminates payroll inaccuracies stemming from manual processes, centralizes management of training and certifications, and facilitates the tracking of asset allocations and returns. Furthermore, AgencyWeb IWM promotes seamless data sharing with other systems, enhancing overall operational efficiency.
Description
Since its inception in 1990, MITC has been delivering market-oriented solutions that are supported by exceptional implementation, integration, project management, customization, and ongoing support services. Their cost-effective workforce management software is designed to tackle the unique challenges organizations face, thereby streamlining processes and enhancing operational efficiency. A wide array of managers and employees rely on MITC to simplify administrative tasks, manage payroll expenses, minimize overtime, mitigate compliance risks, and improve customer service. Regardless of whether your workforce consists of 10 or 10,000 team members, MITC offers adaptable and scalable solutions tailored to meet your requirements. Today’s agencies encounter numerous challenges, including increased turnover rates, escalating payroll expenses, constrained funding, unfunded mandates, evolving regulations, and the expansion of Home and Community-Based Services (HCBS) alongside managed care. Specifically developed for providers catering to individuals with intellectual and developmental disabilities (I/DD) as well as those in the behavioral health sector, Agency Workforce Management addresses all pertinent needs of these agencies while ensuring compliance and efficiency. By leveraging MITC's comprehensive solutions, agencies can effectively navigate the complexities of modern workforce management.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Orion Communications
Founded
1998
Country
United States
Website
www.orioncom.com/agencyweb-iwm-download-brochure
Vendor Details
Company Name
MITC
Website
mitcsoftware.com
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
Yes
Fixed Asset Management
Yes
Inventory Management
Yes
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Law Enforcement
Case Management
No
Certification Management
Yes
Court Management
Yes
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
No
Dispatching
Yes
Evidence Management
Yes
Field Reporting
No
Incident Mapping
Yes
Internal Affairs Administration
No
Investigation Management
No
Scheduling
Yes
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
No
Recruiting Management
Yes
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
Yes
Employee Lifecycle Management
No
Labor Projection
Yes
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
No
Time & Attendance
Yes
Variable Workforce
No