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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AgencyWeb® IWM is a cloud-based software solution designed to enhance the management of public safety personnel. It offers an Enterprise version featuring a comprehensive suite of tools, as well as an Enterprise Lite option that allows for incremental application integration. With its advanced infrastructure, AgencyWeb IWM elevates efficiency in public safety workforce management to unprecedented levels. The platform centralizes workforce operations, enabling the tracking of employee activities and providing detailed financial reports on service costs. It automates intricate scheduling requirements around the clock throughout the year, while meticulously monitoring the details of workforce efforts, including their location and associated costs. This system ensures that qualified staff are assigned accurately and compensated appropriately, effectively managing overtime expenses while maintaining necessary staffing levels. Additionally, it eliminates payroll inaccuracies stemming from manual processes, centralizes management of training and certifications, and facilitates the tracking of asset allocations and returns. Furthermore, AgencyWeb IWM promotes seamless data sharing with other systems, enhancing overall operational efficiency.

Description

Ensure your staff remains informed like never before with immediate incident notifications, effortlessly updated essential information, and a multitude of third-party integrations tailored for fire departments, law enforcement, EMS, hospitals, rescue teams, local governments, and safety sectors. Our cutting-edge, top-tier digital dashboard signage for your station, agency, or facility is brimming with a wide array of services and integrations, countless display choices, and user-friendly self-managed content updates. Claiming that we are passionate about public safety only scratches the surface — we have dedicated our careers to developing some of the most distinctive, innovative, and engaging marketing and media solutions available. Our enthusiasm lies in empowering brands, organizations, and associations to make significant strides in content and marketing strategies, product launches, workflow enhancements, technology advancements, brand recognition, and much more. By collaborating closely with your team, we aim to elevate your prospects and drive your vision forward into the future, ensuring that you stay ahead in an ever-evolving landscape. Embrace the opportunities that come with our partnership and watch as your capabilities expand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Code3 Strategist No 
FMX No 
Facebook No 
FireRoster No 
Google Maps No 
Google Sheets No 
Instagram No 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft SharePoint No 
Responder360 No 
SignUpGenius No 
Smartsheet No 
Southern Software JMS No 
Southern Software RMS No 
Traccar No 
YouTube No 
ePro Scheduler Plus No 
eSchedule No 
iCalendar No 

Integrations

Code3 Strategist Yes 
FMX Yes 
Facebook Yes 
FireRoster Yes 
Google Maps Yes 
Google Sheets Yes 
Instagram Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Responder360 Yes 
SignUpGenius Yes 
Smartsheet Yes 
Southern Software JMS Yes 
Southern Software RMS Yes 
Traccar Yes 
YouTube Yes 
ePro Scheduler Plus Yes 
eSchedule Yes 
iCalendar Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$995 one-time payment
$69 per month for hosting & support
Free hosting & support first 3 months post-launch!
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Orion Communications

Founded

1998

Country

United States

Website

www.orioncom.com/agencyweb-iwm-download-brochure

Vendor Details

Company Name

First Arriving

Founded

2013

Country

United States

Website

www.firstarriving.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Law Enforcement

Case Management No 
Certification Management Yes 
Court Management Yes 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching Yes 
Evidence Management Yes 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection No 
Performance Appraisal No 
Recruiting Management Yes 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations No 
Interactive No 
KPIs No 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards No 
Themes No 
Visual Analytics No 
Widgets Yes 

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