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Description
Agency Handy is a comprehensive client portal solution crafted to enhance agency workflows by merging client management, project oversight, task distribution, billing, payments, and communication into one cohesive platform. Users are empowered to build extensive service catalogs featuring customizable packages that can be publicly accessible or embedded directly on their websites, while also enabling the setup of personalized intake and order forms to efficiently collect vital client data. The platform facilitates smooth client onboarding by enabling the creation of client profiles that contain key information, along with automated email invitations to expedite confirmations. Agency Handy also boasts powerful task management tools, which include Kanban boards for an intuitive view of project developments, real-time collaboration features for seamless communication between teams and clients, and built-in options for feedback and file annotations. Furthermore, financial transactions are made easier through automated invoicing processes that accommodate multiple payment gateways, ensuring a streamlined experience for both agencies and their clients. This holistic approach not only improves efficiency but also enhances overall client satisfaction, making Agency Handy an invaluable tool for modern agencies.
Description
The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments.
Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
PayPal
No
Stripe
No
Wise
No
Pricing Details
$49 per month
Free Trial
No
Free Version
Yes
Pricing Details
$199
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Agency Handy
Founded
2023
Country
Singapore
Website
www.agencyhandy.com
Vendor Details
Company Name
Frederick Interpreting Agency
Founded
2026
Country
United States
Website
www.interpretationmanagement.com
Product Features
Portal
Chat
No
Collaboration
No
Content Management
No
Document Management
No
File Sharing
No
Search
No
Product Features
Translation Management
Billing & Invoicing
No
CRM
No
Collaboration
No
For Software
No
For Websites
No
Localization Automation
No
Machine Translation
No
Marketing Management
No
Order Management
No
Permission Management
No
Project Tracking
No
Quality Control
No
Quotes / Estimates
No
Resource Management
No
Terminology Management
No
Translation Analytics
No
Translator Database
No
Version Control
No
Workflow Management
No
