Average Ratings 0 Ratings
Average Ratings 40 Ratings
Description
AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.
Description
Built by a small business for small businesses, Flowlens delivers end-to-end business management software designed specifically to meet the needs of SME manufacturers. Use Flowlens to support your growth as you add customers, suppliers, stock and scale to your manufacturing business, From purchasing to sales to stock management, production and quality control, Flowlens integrates seamlessly with cloud accounting applications, ends data entry duplication and empowers you with full supply chain visibility across your manufacturing business.
Optimise productivity. Whether you’re looking to replace paper and Excel based processes or older legacy systems, implementing Flowlens provides you with a proven pathway to boosting profitability and establishing data integration across your business functions.
Deliver financial visibility across your supply chain. Connect Flowlens with your accounting applications, and you’ll remove data double entry between functions and establish full online reporting visibility across all your operations.
Enhance stock control. Pinpoint your near and long term materials requirements through Flowlens capacity planning and multi-level BOM management.
Drive supplier management. Move your supplier management processes online with Flowlens. Simplify and streamline supplier negotiations and maximise your cost and quality position through Flowlens RFQ management functionality.
Engage online with your customers and secure more business. Use Flowlens CRM functionality to ensure you remain ahead of the competition when engaging with your customers. Miss nothing and follow up on all sales opportunities in real time.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Mailchimp
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Sage 50
No
Xero
No
Integrations
Mailchimp
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Sage 50
Yes
Xero
Yes
Pricing Details
$58.94 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
£39/user/month
Flowlens Ten User Starter Pack Year One subscription includes:
Annual full functionality access
Unlimited SKUs
Hosting
Implementation & data migration
Training and change management
Support and maintenance
Unlimited BOMs
Batch tracking
Serial numbering and tracking
Multi-factor authentication.
Year One Flowlens Total Cost of Ownership: £7,760
Year Two Flowlens Total Cost of Ownership: £2,870
Annual full functionality access
Unlimited SKUs
Hosting
Implementation & data migration
Training and change management
Support and maintenance
Unlimited BOMs
Batch tracking
Serial numbering and tracking
Multi-factor authentication.
Year One Flowlens Total Cost of Ownership: £7,760
Year Two Flowlens Total Cost of Ownership: £2,870
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aftersale
Website
aftersale.one/
Vendor Details
Company Name
Flowlens
Founded
2006
Country
United Kingdom
Website
flowlens.com
Product Features
Product Features
Inventory Control
Allocation
Yes
Barcoding
Yes
Cost Tracking
Yes
Forecasting
Yes
Item Management
Yes
Order Management
Yes
Procurement Management
Yes
Reorder Management
Yes
SKU / UPC Codes
Yes
Serial Number Tracking
Yes
Supplier Management
Yes
Manufacturing
Accounting Integration
Yes
ERP
Yes
MES
Yes
MRP
Yes
Maintenance Management
No
Purchase Order Management
Yes
Quality Management
Yes
Quotes/Estimates
Yes
Reporting/Analytics
Yes
Safety Management
Yes
Shipping Management
No
Manufacturing Execution
Document Management
Yes
Forecasting
Yes
Quality Control
Yes
Quote Management
Yes
Resource Management
Yes
Supplier Management
Yes
Supply Chain Management
Yes
Traceability
Yes
MRP
Bills of Material
Yes
Compliance Management
Yes
Document Management
Yes
Forecasting
Yes
Formula Management
No
Inventory Management
Yes
Order Management
Yes
Process Manufacturing
Yes
Product Configurator
Yes
Production Scheduling
Yes
Quality Control
Yes
Quality Management
Yes
Quote Management
Yes
Reporting/Analytics
Yes
Resource Management
Yes
Safety Management
Yes
Supplier Management
Yes
Supply Chain Management
Yes