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Average Ratings 0 Ratings
Description
Africala is a cloud-based communication service that enables businesses to efficiently send messages and notifications to customers throughout Africa. With a range of dependable messaging options including Bulk SMS, SMS API, OTP SMS, transactional messages, and promotional campaigns, the platform allows businesses to communicate important information like alerts, verification codes, appointment reminders, and marketing messages via an intuitive web dashboard or API integration.
Catering to organizations of all sizes, from emerging startups to well-established enterprises, Africala offers quick and scalable communication solutions essential for modern business needs. The platform ensures high delivery rates across various African mobile networks, enabling businesses to connect with customers promptly and sustain ongoing engagement.
Beyond SMS capabilities, Africala also features enhanced communication options such as Voice API, Voice OTP, IVR systems, integration with WhatsApp Business API, and automated messaging workflows, further streamlining customer interactions. By leveraging these diverse tools, businesses can optimize their communication strategies and foster better relationships with their clientele.
Description
GirikSMS is a fully integrated messaging and automation solution designed for Salesforce that allows businesses to engage with their customers through SMS, WhatsApp, and web chat directly within the Salesforce interface, facilitating one-to-one interactions, bulk messaging, and multimedia content sharing with effortless CRM integration. Its extensive automation capabilities encompass features such as scheduled campaigns, drip messaging, customizable templates, workflow-triggered replies, and automatic follow-ups, all of which can be set up using Process Builder, Apex, or flows. Leveraging generative AI and Copilot capabilities, GirikSMS significantly boosts agent productivity by providing real-time suggestions for responses, conducting sentiment analysis, and offering conversational support powered by ChatGPT. The platform consolidates various messaging channels into a single inbox for efficiency, incorporates AI-driven chatbots for around-the-clock assistance and tailored workflows, and includes functionalities like text-to-voice, message duplication, survey distribution, and dynamic mapping of sender numbers. Additionally, it guarantees compliance with opt-in/out management and takes care of campaign scheduling along with detailed analytics tracking to optimize communication strategies, ensuring businesses achieve their messaging goals effectively. Furthermore, GirikSMS continues to evolve, integrating new features that cater to the changing landscape of customer interactions.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Cellcast
No
ChatGPT
No
Facebook Messenger
No
Meta AI
No
Salesforce
No
Telnyx
No
Twilio
No
Integrations
WhatsApp
Yes
Cellcast
Yes
ChatGPT
Yes
Facebook Messenger
Yes
Meta AI
Yes
Salesforce
Yes
Telnyx
Yes
Twilio
Yes
Pricing Details
$10
Free Trial
Yes
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Africala Technologies Ltd
Founded
2023
Country
Zambia
Website
africala.net
Vendor Details
Company Name
GirikSMS
Founded
2021
Country
United States
Website
www.giriksms.com
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No