Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Unleash your newfound ability to uncover customer preferences and sentiments by capturing every interaction across web, social media, and business applications, transforming them into valuable Customer Insights. Gain a deep understanding of your brand's sentiment and identify key trends while keeping tabs on your competition. With comprehensive monitoring of social platforms, websites, and internal operations, nothing escapes your attention. Equip any team with tailored insights through Affogata's adaptable visualization tools and data export options. Respond swiftly with real-time reporting from Affogata, ensuring no conversation goes unnoticed. Analyze how customers engage with your campaigns and messaging, enhancing your NPS through sentiment analysis that contextualizes your service quality. Identify new product features that users are seeking while revealing areas where competitors may have an advantage. Explore influencer dynamics and emerging trends on your social channels and within private groups. Finally, maintain a holistic perspective on your brand's perception, always vigilant for potential threats that may arise. This comprehensive approach will enable you to stay ahead in an ever-evolving marketplace.
Description
Digital viewers demand immediate access to video content and a seamless viewing experience across all devices and locations. Factors that can detract from this experience, such as delays in loading, subpar video quality, and frequent buffering, can result in decreased audience engagement, increased drop-off rates, negative perceptions of the brand, and a diminished chance of viewers returning. The importance of addressing the relationship between video quality, consistent performance, and overall business outcomes cannot be overstated. Gaining insight into your audience's online viewing habits from both a quality and engagement perspective is essential for maintaining a strong grasp on your business's health. Furthermore, having clear visibility into video performance quality is vital for revealing important insights about your viewers, which ultimately affects the long-term sustainability of your business and its success in the competitive digital landscape.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Akamai
No
Evolv Al
No
Intercom
Yes
Salesforce
Yes
Slack
Yes
Zendesk
Yes
Integrations
Akamai
Yes
Evolv Al
Yes
Intercom
No
Salesforce
No
Slack
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Affogata
Founded
2020
Country
Israel
Website
www.affogata.com
Vendor Details
Company Name
Akamai Technologies
Founded
1998
Country
United States
Website
www.akamai.com/products/media-analytics
Product Features
Audience Intelligence
AI / Machine Learning
No
Audience Segmentation
No
Competitive Intelligence
No
Content Tracking
No
Data Visualization
No
Data-Driven Insights
No
Filters / Search
No
Image Recognition
No
Sentiment Analysis
No
Social Listening
No
Social Media Analytics
No
Trend Tracking
No
Product Features
Audience Intelligence
AI / Machine Learning
No
Audience Segmentation
No
Competitive Intelligence
No
Content Tracking
No
Data Visualization
No
Data-Driven Insights
No
Filters / Search
No
Image Recognition
No
Sentiment Analysis
No
Social Listening
No
Social Media Analytics
No
Trend Tracking
No