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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Equipped with a plethora of innovative features and various integration options, the system allows for the specification of both minimum and maximum quantities of products that can be placed into the shopping cart. It includes an intuitive breadcrumb navigation system that enhances the shopping experience for customers by making it easier to explore. Users can effortlessly print labels, invoices, and packing slips, while also monitoring order status through built-in customer order management tools. The platform facilitates the addition of navigation menus and promotional images throughout the storefront, employing straightforward tools to help craft a distinct shopping environment. It also provides the opportunity to reward customers with points for engaging in activities such as making purchases, registering, or writing product reviews. Furthermore, customers can curate their own wish lists to keep track of preferred items, with the option to share their selections publicly. In addition, the system allows customers to manage their personal accounts, giving them the ability to review current and past orders as well as update their shipping and billing information at their convenience. By offering these features, the platform ensures an enriching and customizable shopping experience for all users.

Description

Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IBM watsonx Code Assistant No 
IBM watsonx.ai No 

Integrations

IBM watsonx Code Assistant Yes 
IBM watsonx.ai Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Celo Apps

Founded

2005

Country

United Kingdom

Website

celoapps.com/commerce

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/watsonx-orders

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Product Features

Alternatives

Alternatives

OrderlyPrint Reviews

OrderlyPrint

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