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Description
Equipped with a plethora of innovative features and various integration options, the system allows for the specification of both minimum and maximum quantities of products that can be placed into the shopping cart. It includes an intuitive breadcrumb navigation system that enhances the shopping experience for customers by making it easier to explore. Users can effortlessly print labels, invoices, and packing slips, while also monitoring order status through built-in customer order management tools. The platform facilitates the addition of navigation menus and promotional images throughout the storefront, employing straightforward tools to help craft a distinct shopping environment. It also provides the opportunity to reward customers with points for engaging in activities such as making purchases, registering, or writing product reviews. Furthermore, customers can curate their own wish lists to keep track of preferred items, with the option to share their selections publicly. In addition, the system allows customers to manage their personal accounts, giving them the ability to review current and past orders as well as update their shipping and billing information at their convenience. By offering these features, the platform ensures an enriching and customizable shopping experience for all users.
Description
Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.
API Access
Has API
API Access
Has API
Integrations
IBM watsonx Code Assistant
IBM watsonx.ai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Celo Apps
Founded
2005
Country
United Kingdom
Website
celoapps.com/commerce
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/watsonx-orders
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates