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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our cloud-powered technology solution transforms the way employee relations processes are managed by HR, line managers, and employees alike. By leveraging cutting-edge technologies, we ensure that HR professionals, managers, and employees have immediate access to the appropriate employee relations tools exactly when they need them, enabling decisive action with confidence while enhancing efficiency, minimizing risks, and gathering data that leads to actionable insights. We empower managers to handle personnel issues responsibly and without risk by guiding them through customized journeys tailored to your employee relations processes. Process Manager serves as a specialized ER process management engine designed for both HR and line managers, simplifying the execution of employee relations processes, optimizing workflow, and fostering greater efficiencies. Managers are carefully led through the employee relations process, receive timely prompts for necessary actions, can consult with HR when complexities or risks arise, and benefit from a comprehensive audit trail that records every action and decision for added assurance. This innovative approach not only streamlines the management of employee relations but also enhances overall organizational effectiveness by ensuring that all stakeholders are well-informed and supported throughout the process.

Description

Unicentric's flagship offering, the servicexpert Suite, serves as a robust enterprise platform designed for the configuration of tailored case management and service delivery applications that align with the distinctive requirements of each client. These applications can be hosted by either Unicentric or the customers themselves, facilitating the provision and documentation of client services, transaction processing, operational management, compliance assurance, and payer billing. By utilizing our advanced data, form, report, and workflow engines alongside essential business tools like email, calendaring, contact management, and document management, the platform streamlines both front and back-office operations, including billing and accounting functions. The customization and configuration processes occur at the application layer, enabling the creation of a genuinely bespoke solution while avoiding the complexities and expenses associated with modifying the core code of servicexpert. This flexibility empowers organizations to adapt their service delivery mechanisms rapidly, ensuring they can meet evolving market demands efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AdviserPlus

Founded

2001

Country

United Kingdom

Website

adviserplus.com/our-solutions/empower/technology/

Vendor Details

Company Name

Unicentric

Website

www.unicentric.com/solutions

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets No 
Training Management No 

Product Features

Human Services

Case Management Yes 
Certification & Licensing No 
Child Welfare Management Yes 
Document Management Yes 
Reporting & Statistics Yes 
Scheduling No 
Time Tracking No 
Training Management No 

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