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Average Ratings 1 Rating
Description
Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience.
The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site.
Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.
Description
Buses serve as the essential support for your fleet and are fundamental to your public transportation system. Ensuring their safe operation presents a significant challenge. Trapeze EAM specializes in the management and upkeep of intricate transit procedures and data. It goes beyond merely logging standard work orders, delivering immediate and practical insights to enhance operational choices. Tailored explicitly for transit settings, the complexities of bus maintenance can be daunting, yet the system you employ to oversee your fleet should be straightforward and efficient. With Trapeze EAM, you can streamline your processes and focus on what truly matters—keeping your buses running smoothly.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Documoto
No
LogMan.io
No
RouteGenie
No
TeskaLabs SIEM
No
Integrations
Documoto
Yes
LogMan.io
Yes
RouteGenie
Yes
TeskaLabs SIEM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Wabtec
Founded
1869
Country
United States
Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Vendor Details
Company Name
Trapeze Software
Founded
1991
Country
Canada
Website
www.trapezegroup.com
Product Features
Public Transportation
Billing & Invoicing
No
Dispatch Management
No
Driver Data
No
Driver Logs
No
Fixed Route Management
No
Mileage Tracking
No
Multiple Route Support
No
Paratransit Management
No
Routing
No
Scheduling
No
Product Features
EAM
CMMS
No
Energy Management
No
Equipment Management
No
Facility Management
No
IT Asset Management
No
Inventory Management
No
Maintenance Management
No
Parts Management
No
Preventive Maintenance Scheduling
No
Software License Management
No
Warranty Management
No
Work Order Management
No
Public Transportation
Billing & Invoicing
Yes
Dispatch Management
Yes
Driver Data
Yes
Driver Logs
Yes
Fixed Route Management
Yes
Mileage Tracking
Yes
Multiple Route Support
Yes
Paratransit Management
Yes
Routing
Yes
Scheduling
Yes