Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience.
The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site.
Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.
Description
We integrate cutting-edge technology with authentic customer service to bridge transit agencies with their future and provide riders with new opportunities. When transportation is accessible to all, it allows individuals, communities, and entire societies to flourish. Our offerings are thoughtfully designed to cater to the needs of both large metropolitan areas and smaller towns. Discover the inspiring stories of how public transit has significantly transformed lives. Our dedication drives us to develop impactful solutions that enhance the quality of life for both individuals and communities alike. From our inception to the present day, our motivation stems from our mission to foster positive change in people's lives. We prioritize building connections with our users and riders in their local areas, which is why we actively participate in various global events. Our steadfast commitment to social responsibility is aimed at improving our communities, making them better places for living, working, and enjoying life. Behind every innovative solution we provide are dedicated individuals who are eager to assist you and your team at every turn, ensuring that together we can make a meaningful difference. This collaborative approach not only enhances our service but also strengthens the bonds within the communities we serve.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Wabtec
Founded
1869
Country
United States
Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Vendor Details
Company Name
RouteMatch Software
Website
www.routematch.com
Product Features
Public Transportation
Billing & Invoicing
No
Dispatch Management
No
Driver Data
No
Driver Logs
No
Fixed Route Management
No
Mileage Tracking
No
Multiple Route Support
No
Paratransit Management
No
Routing
No
Scheduling
No
Product Features
Public Transportation
Billing & Invoicing
No
Dispatch Management
Yes
Driver Data
No
Driver Logs
No
Fixed Route Management
Yes
Mileage Tracking
No
Multiple Route Support
No
Paratransit Management
No
Routing
Yes
Scheduling
Yes