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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience. The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site. Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.

Description

Ride Express allows you to oversee every facet of Community Transportation, from handling reservations to generating reports and managing vehicle upkeep. Specifically tailored for small to medium-sized providers offering van, bus, or volunteer driver services, Ride Express enhances operational efficiency. By exploring this website, you can discover how Ride Express simplifies tasks for both you and your transportation clientele. Features include calendar-assisted date entry, one-click address selection, automatic formatting for return trips, creation of standing orders for rides, and the ability to set up pending rides when pick-up details are unclear, as well as Will Call notifications for riders regarding cancellations. Take the Tour to uncover the key features of Ride Express, all while appreciating the user-friendly screen layouts that are ideal for busy dispatchers. Additionally, you can assign multiple payment sources, including third-party options based on ride types, while fares and payment cards are easily managed, ensuring that total ride costs and remaining balances are automatically calculated for seamless operations. This comprehensive platform ultimately aims to streamline your transportation management experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$3495.00/one-time
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Wabtec

Founded

1869

Country

United States

Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Vendor Details

Company Name

Stillwater Express Solutions

Founded

1999

Country

United States

Website

www.stillwaterexpress.com/rideexpress.html

Product Features

Public Transportation

Billing & Invoicing No 
Dispatch Management No 
Driver Data No 
Driver Logs No 
Fixed Route Management No 
Mileage Tracking No 
Multiple Route Support No 
Paratransit Management No 
Routing No 
Scheduling No 

Product Features

Public Transportation

Billing & Invoicing Yes 
Dispatch Management Yes 
Driver Data Yes 
Driver Logs Yes 
Fixed Route Management No 
Mileage Tracking Yes 
Multiple Route Support Yes 
Paratransit Management Yes 
Routing Yes 
Scheduling Yes 

Alternatives

Alternatives

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