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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience. The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site. Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.

Description

PlayoutONE is Aiir’s radio automation platform designed to make studio and remote broadcasting faster, simpler, and more flexible. The system gives stations one easy-to-use screen for managing logs, audio, metadata, voice tracking, segues, quick keys, and media search. Its built-in Media Editor lets users make cuts, add fades, set cues, manage durations, and apply date limits. The Segue Editor helps presenters preview, record, and confirm voice tracks while adjusting transitions, tempo, and volume envelopes. Quick Keys provide instant access to beds, sound effects, commands, and other audio items across unlimited pages. PlayoutONE works with major scheduling tools and lets music and traffic logs merge independently so stations can keep commercial copy current without disrupting other changes. WebVT allows browser-based remote broadcasting, voice tracking, local audio playback, station audio playback, and live log control. LiveMIC supports live location broadcasting with low-latency studio feeds, microphone controls, and audio ducking. By combining automation, editing, scheduling compatibility, remote broadcasting, backup tools, metadata delivery, streaming support, and multi-station scalability, PlayoutONE helps radio teams run reliable broadcast operations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

NextKast No 

Integrations

NextKast Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$24.82 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Wabtec

Founded

1869

Country

United States

Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Vendor Details

Company Name

Aiir

Country

United Kingdom

Website

aiir.com

Product Features

Public Transportation

Billing & Invoicing No 
Dispatch Management No 
Driver Data No 
Driver Logs No 
Fixed Route Management No 
Mileage Tracking No 
Multiple Route Support No 
Paratransit Management No 
Routing No 
Scheduling No 

Product Features

Music Scheduling

For Music Recording Studios No 
For Radio Stations No 

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