Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience.
The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site.
Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.
Description
Patriot stands out as the most cutting-edge Central Station Software solution, integrating state-of-the-art technologies to create a comprehensive and efficient alarm automation system characterized by its power, adaptability, dependability, and user-friendliness. The dedicated development team behind Patriot swiftly addresses market demands, ensuring that the software remains stable while continually enhancing its features. Specifically designed for operational needs in the United Kingdom, Patriot includes functionalities such as Event Grouping and runaway alarm monitoring, which streamline the Activation List for operators, making it user-friendly. Additionally, its sophisticated reporting capabilities empower users to thoroughly analyze data and generate informative reports for clients. Furthermore, the Patriot Translation tool enables customization of titles and fields within the software, supporting all major languages to cater to a diverse user base. This adaptability ensures that organizations can tailor the system to their specific operational contexts and preferences.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Finch
No
WorkforceHub
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Wabtec
Founded
1869
Country
United States
Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Vendor Details
Company Name
Patriot Systems
Website
www.patriotsystems.com
Product Features
Public Transportation
Billing & Invoicing
No
Dispatch Management
No
Driver Data
No
Driver Logs
No
Fixed Route Management
No
Mileage Tracking
No
Multiple Route Support
No
Paratransit Management
No
Routing
No
Scheduling
No
Product Features
Security System Installer
Billing & Invoicing
Yes
Customer Management
Yes
Document Imaging
No
Inventory Management
Yes
Job Costing
No
Lead Management
Yes
Quotes / Estimates
No
Scheduling
No
Work Order Management
No