Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience.
The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site.
Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.
Description
Reduce waste, streamline processes, and enhance rider satisfaction with a comprehensive software solution designed specifically for Paratransit and NEMT services. Operating a transportation business can be intricate, particularly when striving for efficiency amidst limited resources while juggling numerous operational components. ParaPlan addresses every aspect of this challenge, boosting your operational efficiency and improving the experience for all participants. Say goodbye to the hassles associated with outdated, cumbersome software. Transform your business with user-friendly software tailored for Paratransit and NEMT needs. Benefit from exceptional support, ensuring that all your inquiries are promptly addressed. Increase your operational efficiency and simplify your workflow. Reach out to us for a detailed quote, as we are dedicated to enhancing your community’s connectivity through intelligent transit solutions. With ParaPlan’s Smart Search feature, you can quickly locate the specific rider you need, and every forthcoming reservation is conveniently listed in the sidebar for easy access. Additionally, our platform allows for seamless tracking of service requests, ensuring you stay ahead in providing timely transportation solutions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$300 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Wabtec
Founded
1869
Country
United States
Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Vendor Details
Company Name
EnGraph Software
Founded
1999
Country
United States
Website
www.paraplan.software/
Product Features
Public Transportation
Billing & Invoicing
No
Dispatch Management
No
Driver Data
No
Driver Logs
No
Fixed Route Management
No
Mileage Tracking
No
Multiple Route Support
No
Paratransit Management
No
Routing
No
Scheduling
No
Product Features
Public Transportation
Billing & Invoicing
Yes
Dispatch Management
Yes
Driver Data
Yes
Driver Logs
Yes
Fixed Route Management
Yes
Mileage Tracking
Yes
Multiple Route Support
Yes
Paratransit Management
Yes
Routing
Yes
Scheduling
Yes