Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience.
The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site.
Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.
Description
Provide travelers with adaptable and efficient services that align with their quality standards. Design your network to enhance integrated mobility, contributing to the development of smarter, more sustainable, and inclusive urban environments. Implement effective strategies for community engagement while boosting employee satisfaction and involvement. Our solutions are currently utilized in over 25 nations to facilitate the planning, scheduling, and operation of a variety of transport services, including buses, metros, trams, and light rail. Establishing modern and efficient rail networks that cater to the needs of passengers necessitates delivering exceptional service while minimizing costs and utilizing limited resources effectively. The evolving travel habits and varying demand levels complicate the task of planning service offerings. Thus, continually optimizing your infrastructure, rolling stock, and staffing requirements presents an ongoing challenge that demands innovative solutions and strategic foresight. By addressing these complexities, we can ensure a more reliable and responsive transport system for all.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Wabtec
Founded
1869
Country
United States
Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Vendor Details
Company Name
GIRO
Founded
1979
Country
Canada
Website
www.giro.ca/en-ca/
Product Features
Public Transportation
Billing & Invoicing
No
Dispatch Management
No
Driver Data
No
Driver Logs
No
Fixed Route Management
No
Mileage Tracking
No
Multiple Route Support
No
Paratransit Management
No
Routing
No
Scheduling
No
Product Features
Public Transportation
Billing & Invoicing
No
Dispatch Management
Yes
Driver Data
No
Driver Logs
No
Fixed Route Management
Yes
Mileage Tracking
No
Multiple Route Support
No
Paratransit Management
Yes
Routing
No
Scheduling
Yes