Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience. The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site. Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.

Description

Provide travelers with adaptable and efficient services that align with their quality standards. Design your network to enhance integrated mobility, contributing to the development of smarter, more sustainable, and inclusive urban environments. Implement effective strategies for community engagement while boosting employee satisfaction and involvement. Our solutions are currently utilized in over 25 nations to facilitate the planning, scheduling, and operation of a variety of transport services, including buses, metros, trams, and light rail. Establishing modern and efficient rail networks that cater to the needs of passengers necessitates delivering exceptional service while minimizing costs and utilizing limited resources effectively. The evolving travel habits and varying demand levels complicate the task of planning service offerings. Thus, continually optimizing your infrastructure, rolling stock, and staffing requirements presents an ongoing challenge that demands innovative solutions and strategic foresight. By addressing these complexities, we can ensure a more reliable and responsive transport system for all.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Wabtec

Founded

1869

Country

United States

Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Vendor Details

Company Name

GIRO

Founded

1979

Country

Canada

Website

www.giro.ca/en-ca/

Product Features

Public Transportation

Billing & Invoicing No 
Dispatch Management No 
Driver Data No 
Driver Logs No 
Fixed Route Management No 
Mileage Tracking No 
Multiple Route Support No 
Paratransit Management No 
Routing No 
Scheduling No 

Product Features

Public Transportation

Billing & Invoicing No 
Dispatch Management Yes 
Driver Data No 
Driver Logs No 
Fixed Route Management Yes 
Mileage Tracking No 
Multiple Route Support No 
Paratransit Management Yes 
Routing No 
Scheduling Yes 

Alternatives

Alternatives

OnStation Reviews

OnStation

PROJiTECH