Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience.
The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site.
Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.
Description
Once you've experienced a tailored demonstration and made your purchase of the software, you will receive comprehensive, hands-on training along with ongoing support from our dedicated team, ensuring a smooth transition to our platform. You can begin scheduling rides through the Ecolane system, allowing you to better serve a larger customer base with enhanced effectiveness. With access to business intelligence and real-time data, you will have the tools necessary to eliminate silos within your organization, thus boosting operational efficiency and empowering you to make well-informed decisions for your community. Ecolane’s software offers an array of robust, platform-agnostic tools and services designed for the management, monitoring, and evaluation of system and employee performance as it happens. We empower your team with cutting-edge technology while providing the essential training and support needed to fully harness its capabilities. Our commitment at Ecolane is to deliver software and support services that not only meet your needs but also lead to an immediate enhancement in productivity and operational success. Additionally, our focus on continuous improvement ensures that your agency can adapt and thrive in an ever-evolving landscape of transportation services.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
NovusMED
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Wabtec
Founded
1869
Country
United States
Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Vendor Details
Company Name
Ecolane
Founded
2002
Country
United States
Website
www.ecolane.com
Product Features
Public Transportation
Billing & Invoicing
No
Dispatch Management
No
Driver Data
No
Driver Logs
No
Fixed Route Management
No
Mileage Tracking
No
Multiple Route Support
No
Paratransit Management
No
Routing
No
Scheduling
No
Product Features
Public Transportation
Billing & Invoicing
No
Dispatch Management
Yes
Driver Data
No
Driver Logs
No
Fixed Route Management
No
Mileage Tracking
Yes
Multiple Route Support
No
Paratransit Management
No
Routing
Yes
Scheduling
Yes