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ease
features
design
support

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Description

Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience. The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site. Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.

Description

A TRUE CLOUD-BASED PLATFORM We understand that in order for you to serve your communities quickly and efficiently, you need to have a cutting-edge mobile and station alerting system in place. That’s why we’re here. Built for fire, EMS, and public safety personnel, the Bryx platform is the only true cloud-based platform in the first responder technology market. CAD data is securely and effortlessly sent to our cloud for processing, providing real-time alerts to mobile devices and stations in parallel. Operating in the cloud provides a level of availability, security, and speed that first responders need, and 911 callers deserve in a station alerting system.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

0.00
The Bryx Free Mobile Application integrates with Station Alerting.

Your department doesn’t have to sacrifice functionality for affordability. Both of our pricing models provide a full-featured system at an affordable price to fit your budgetary needs.

SOFTWARE AS A SERVICE (SaaS)
Spread the total cost over time through an annual subscription.

TRADITIONAL MODEL
Purchase the system upfront and maximize the ROI for your capital budget.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Wabtec

Founded

1869

Country

United States

Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Vendor Details

Company Name

Bryx

Founded

2012

Country

United States

Website

bryx.com

Product Features

Public Transportation

Billing & Invoicing No 
Dispatch Management No 
Driver Data No 
Driver Logs No 
Fixed Route Management No 
Mileage Tracking No 
Multiple Route Support No 
Paratransit Management No 
Routing No 
Scheduling No 

Product Features

Emergency Notification

Contact Management Yes 
Geo Targeting No 
Mass Notifications Yes 
Scenario Planning No 
Templates No 
Two-Way Communication Yes 

Alternatives

Alternatives