Compare Advanced Customer Information System (A-CIS) vs. Aquira in 2025

Advanced Customer Information System (A-CIS)

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Description

Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience. The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site. Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.

Description

Aquira streamlines the management of prospects, clients, and sales team call activities, offering an innovative approach to all your traffic requirements. This versatile solution caters to everything from single-station setups to expansive multi-station or multi-location broadcast networks, allowing you to oversee the scheduling and billing of advertising orders efficiently from a single hub. Additionally, Aquira boasts robust real-time reporting capabilities, encompassing essential functions like account and contact management, invoicing, spot analysis, avails, and sales tracking. An extensive array of insightful reports delivers immediate information to facilitate informed decision-making. With Aquira2GO, you can access all client data remotely, enabling you to craft proposals, present them to advertisers, and maintain communication with managers and the traffic team back at the station. Designed for both local and national radio businesses, Aquira is not only powerful but also highly adaptable. Its contemporary user interface grants real-time access to crucial sales and inventory data, offering a comprehensive suite of scheduling options that enhance operational efficiency and effectiveness. Ultimately, Aquira empowers users to optimize their advertising strategies and improve overall business performance.