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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our straightforward customer engagement solution prioritizes your clients, often showing more concern than you might. Acting as a seamless extension of your current customer support teams, we deploy a remote workforce dedicated to enhancing various aspects of customer success. Our commitment to giving back is reflected in our belief that individuals from disadvantaged backgrounds can excel in delivering exceptional customer service and fostering loyalty due to their unique perspectives. We focus on recruiting and training top talent located in North America, ensuring inclusivity regardless of disabilities or personal circumstances, which leads to a team that genuinely empathizes and connects with your customers. Our ability to rapidly scale means we can effortlessly manage chat volumes, accommodating the needs of both emerging startups and large enterprises alike. With some of our largest clients onboarding over 20,000 new customers daily, we have a deep understanding of scalability and can tackle significant volumes without any challenges. Furthermore, we seamlessly integrate with all leading ERPs and CRMs, providing a comprehensive support solution that meets the demands of modern businesses. In essence, we not only enhance customer interactions but also foster a culture of empathy and connection.

Description

Experienced licensed estheticians, cosmetologists, and professional makeup artists, boasting 5-10 years in the beauty sector, are available to support your online clientele. They will delve deeper into consumer requirements while ensuring your brand experience remains intact. These experts will craft genuine, tailored interactions that set your brand apart. This approach not only enhances customer satisfaction and loyalty but also boosts online sales. Customers can connect with a beauty professional immediately for an authentic shopping experience, receiving prompt answers to any inquiries. The environment is both inviting and discreet, with live experts ready to engage with your audience and foster brand loyalty. Through live video consultations hosted on your website, customers can view personalized recommendations in real-time within the chat interface, easily adding items to their cart. Magnet provides your online store with the tools needed to connect with and serve your customers anytime and anywhere through our innovative digital sales engagement platform, ensuring a seamless shopping experience. With these services, your brand can create lasting relationships with customers that extend beyond individual purchases.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Magento
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Shopify
WordPress
Zendesk

Integrations

BigCommerce
Magento
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Shopify
WordPress
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Advanced Chat Solutions

Founded

2009

Country

United States

Website

acs.shrinkstack.com

Vendor Details

Company Name

Magnet Beauty

Country

United States

Website

magnet.com

Product Features

Product Features

Alternatives

Alternatives