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Average Ratings 261 Ratings

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Average Ratings 0 Ratings

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Description

Addigy makes it easy for IT admins to remotely manage and secure Apple devices using our SaaS solution. Addigy is the only multi-tenant Apple device management and MDM platform for managing macOS, iOS, iPadOS, and tvOS devices across multiple clients and locations. Configure, patch, and maintain devices in the way that you prefer. Gain operational efficiencies and time-savings. Ensure your managed networks are secure from cyberthreats. Maintain end-user privacy. Connect to your favorite IT tools with seamless integrations. Inventory and track every device in your network, regardless of its location. Instantly connect to devices remotely with a single click. Apply and enforce policies to maintain always-on compliance. Deploy new devices in less than 5 minutes. And so much more. Addigy offers simple month-to-month or annual pricing with no contracts + access to every Addigy feature with no additional or hidden costs.

Description

DeskDay PSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Hudu Yes 
Acronis Cyber Protect Cloud Yes 
Augmentt Yes 
Autotask PSA Yes 
CloudRadial Yes 
Freshdesk Yes 
IT Glue Yes 
Level No 
Liongard Yes 
Malwarebytes Yes 
Microsoft Entra ID Yes 
N-able N‑central No 
NinjaOne No 
QuickBooks Enterprise No 
Setyl Yes 
Splashtop Remote Support Yes 
ThreatAware Yes 
Watchman Monitoring Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Hudu Yes 
Acronis Cyber Protect Cloud No 
Augmentt No 
Autotask PSA No 
CloudRadial No 
Freshdesk No 
IT Glue No 
Level Yes 
Liongard No 
Malwarebytes No 
Microsoft Entra ID No 
N-able N‑central Yes 
NinjaOne Yes 
QuickBooks Enterprise Yes 
Setyl No 
Splashtop Remote Support No 
ThreatAware No 
Watchman Monitoring No 
Zapier No 
Zendesk No 

Pricing Details

$5 to $6 per device
Contact us for a custom quote.
Free Trial Yes 
Free Version No 

Pricing Details

$79
PER/TECH/MONTH
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Addigy

Founded

2014

Country

United States

Website

addigy.com

Vendor Details

Company Name

DeskDay

Founded

2021

Country

United States

Website

deskday.com

Product Features

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring Yes 

Mobile Device Management (MDM)

Automatic Device Recognition Yes 
Data Management No 
Deployment Management Yes 
Inventory Management Yes 
Maintenance Utilities Yes 
Procurement Management Yes 
Remote Update / Installation Yes 
Software Management Yes 
Synchronization Management No 
Wireless Network Support Yes 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access No 
Remote Systems Monitoring Yes 
Scheduling Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management Yes 
Proposal Generation No 
Quote Management No 
Resource Management Yes 
Time & Expense Tracking Yes 

RMM

Deployment Management No 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts Yes 
Remediation Management No 

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